住宿方回覆: Dear , Thank you for taking the time to tell us about your experience at Mường Thanh Grand Hạ Long hotel. We are delighted to learn that you enjoyed your stay with us. We appreciate your feedback and look forward to welcoming you back soon. From General Manager Hoang Trung Duc (Mr)
住宿方回覆: Thank you for choosing Muong Thanh Ha Long as a place to stay for your trip. We are very pleased that you are satisfied and hope to continue to have the opportunity to serve you in the future. Best regards!
住宿方回覆: Dear Valued Customers,On behalf of the entire staff of Muong Thanh Grand Ha Long Hotel, we would like to send our sincere thanks to you and your family for trusting in choosing our hotel as a destination for your recent vacation.However, we are extremely sorry to receive feedback about your negative experiences while staying at the hotel. We sincerely apologize for the inconvenience and discomfort you and your family have experienced. We will reconsider the problem, take it seriously and handle it carefully. Once again, we apologize for the shortcomings in our service and look forward to having the opportunity to serve you and your family better in the future. Wishing you and your family good healthSincerely thank you.Nguyen Thi Thu Van (Ms)Hotel manager.
住宿方回覆: Dear , Thank you for taking the time to tell us about your experience at Mường Thanh Grand Hạ Long hotel. We are delighted to learn that you enjoyed your stay with us. We appreciate your feedback and look forward to welcoming you back soon. From General Manager Hoang Trung Duc (Mr)
訪客用戶
城景豪華特大床房
入住於 2024 年 5 月
商務出差
8 則評論
6.5/10
發布於 2024 年 8 月 30 日
出差順便去下龍灣遊玩
訪客用戶
城景豪華特大床房
入住於 2024 年 7 月
商務出差
9 則評論
10.0/10
超棒
發布於 2024 年 11 月 5 日
還不錯,挺好的
住宿方回覆: Dear ,Thank you for taking the time to tell us about your experience at Mường Thanh Grand Hạ Long hotel.We are delighted to learn that you enjoyed your stay with us.We appreciate your feedback and look forward to welcoming you back soon.From General Manager Hoang Trung Duc (Mr)
訪客用戶
城景豪華特大床房
入住於 2024 年 3 月
獨自出遊
63 則評論
10.0/10
超棒
發布於 2024 年 5 月 2 日
非常滿意,環境優美。
住宿方回覆: Dear GuestThank you for trusting and using the services at Muong Thanh Grand Ha Long Hotel. We are very happy that you had a wonderful experience at the hotel. The hotel also thanks you for taking the time to give us a perfect score. Your compliments help the hotel gain more motivation. We look forward to welcoming you back to the hotel in the future to enjoy even better servicesWishing you good healthSincerely thank youNguyen Thi Thu VanHotel manager.
訪客用戶
城景豪華雙床房
入住於 2024 年 5 月
商務出差
13 則評論
9.7/10
極佳
發布於 2024 年 9 月 1 日
反正還可以
住宿方回覆: Dear Valued Guest,On behalf of all staff of Muong Thanh Grand Ha Long Hotel, we would like to sincerely thank you for choosing our hotel as your destination for your recent vacation. We are extremely pleased to receive positive reviews and perfect scores from you. This is a source of pride and great motivation for us to constantly strive to improve the quality of our services, bringing you better and better experiences. We hope to welcome you back to the hotel in the future to experience even better services. Wishing you good healthSincerely thank youNguyen Thi Thu Van (Ms)Hotel Manager.
Youzhongming(FTC)
入住於 2023 年 3 月
商務出差
11 則評論
8.0/10
很好
發布於 2023 年 7 月 4 日
環境一般,要提高服務水平
住宿方回覆: Dear customers, Thank you for choosing to use the service at Muong Thanh Grand Ha Long Hotel! We are very happy that you had a wonderful experience during your stay. The hotel hopes to continue to welcome you in the future so that we can serve you and your family more thoughtfully! Sincerely thank you!
訪客用戶
入住於 2023 年 6 月
商務出差
102 則評論
8.5/10
很好
發布於 2023 年 7 月 21 日
這個酒店服務很好
住宿方回覆: Dear customers, Thank you for choosing to use the service at Muong Thanh Grand Ha Long Hotel! We are very happy that you had a wonderful experience during your stay. The hotel hopes to continue to welcome you in the future so that we can serve you and your family more thoughtfully! Sincerely thank you!