下龍市鄰近Halong Valentine Cruise的飯店

這家酒店令人驚歎,房間,景色,食物和工作人員都是5星級。Trang太棒了,幫助我們提出了城市去哪裏的建議,我們非常高興。他們毫不猶豫地多次爲我們換錢。幫助我們組織了出租車,總的來說非常樂於助人和友好。早餐很可愛,食物種類繁多。淋浴可能是我們在越南的最好的熱水壓力很大,一塵不染。

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Not a 5 star hotel more like a 4. Food and attention to detail just not there. Pros - gorgeous hotel very modern and new got free upgrade to a larger room with a great view of halong bay however was a bit misleading as you can hear all the music very loudly in our room as it was two floors down from the pool bar so think they just needed to fill it haha. Gorgeous view from the rooftop pool too. Staff were nice and helpful despite the large language barrier thank god for google translate beds very comfy and room clean. Also our room had a bath and separate shower which was great as most hotels don’t Cons - food was shocking we ordered a few different things as there’s not much in the area and we were knackered most evenings after long days exploring honestly don’t know why we kept ordering haha it’s our own fault but everything was bland and tasteless and SO expensive like £6 for some unseasoned chips £7 for a frozen burger £8 for some fried rice with 0 taste. So disappointing every time we got something the cocktails are expensive too and very basic not horrible but just basic something you’d expect in a 3 star all inclusive resort. Then just little things that make it a 4 not a 5 like the food tray being left outside our room for hours on end, there being loads of sticky fingers prints on touch points like the elevator buttons / toilet doors. Didn’t ruin our stay at all we had a lovely time at the hotel just wish we’d eaten elsewhere Also would suggest to stay on the other side of the bridge if you’re coming to halong bay as this side is super dead and quiet not a lot of shops or anything to do.

The scene was so beautiful with mountain backdrops and peaceful design. There are many options for soaking with different temperatures & setting. The amenities were clean, well kept, and plentiful. The staff were polite & helpful. The lunch buffet offered many hot & cold options. We really enjoyed the Himalayan heat rock & the cold room. We were told it was not as busy compared to the weekends or Holidays, but it was hard to truly relax in the common area, especially the soaking area. It appeared that keeping quiet reminder was not re-enforced by the staff. There were so many guests who conversed so loudly. We had to request these guests several times to respect the keep quiet rule in the steam rooms. In addition, we found it quite regretful witnessing many guests spitting everywhere, not respecting the shared environment. We also saw several guests in inappropriate attire- a few men just wore their underwear instead of the required swim trunk/suit. We found the beautiful environment being tainted by people who disrespected common courtesy which was not re-enforced for the full experience. We will need to re-consider going back.

We stayed here towards the end of our trip. It was a great place to switch off and relax on the balcony, read a book, go to the gym, go for a swim in the pool etc. There are lots of kids around given it's a family friendly place. The buffet breakfast was really yummy with lots of different options (I'm gluten intolerant and there was still plenty to choose from). We paid for the buffet dinner one night which was nice however, I was expecting there to be some drinks other than water and tea/coffee on offer, you could buy drinks through the bar for an additional cost. Grounds are kept really well and the boat to and from the mainland was cool too.

最初我們預訂了3天 但後來我們很喜歡這個地方,所以我們又延長了10天 延長後,他們給了我們美味的餅乾,水果,並在牀上放了鮮花裝飾 我們預訂了一個臥室單元。他們給了我們一整棟房子,有四間臥室,但把另外三間鎖上了,所以我們留了一個很大的空間。房間每天都打掃乾淨。這個單位很大,它甚至在房子的前面和後面有一個花園,這是我最喜歡的特色花園和植物生活都維護得很好,在度假村周圍,使它如此寧靜和平靜。不同的鳥參觀樹木,從陽台上可以看到。度假村離海灘很近,可以走一小段路到達。有健身房,設備很多。還有兩個大池子,一個可以看到岸邊。你也可以借一輛踏板自行車,你可以在鎮上漫步。電視上有電影頻道,我丈夫和我每晚都看他們的洗衣機沒有烘乾功能,但沒有費用,他們可以借給我們洗衣架很多衣架和夾子,我可以吹乾我們乾淨的溼洗衣 當然有一些事情可以改進。像地面地毯需要清潔,淋浴需要更多的水壓。但除此之外,對於3800PH比索一晚,這是偷!退房時,他們再次給我們美味的餅乾作爲外賣。所有的工作人員都是可愛的人。我們在整個住宿中都受到了很好的對待。當我們回到下龍時,我一定會再次選擇這個地方。

We came just for two nights and were a bit irritated on the first evening. The pool had loud Vietnamese kids without an adult around and the hotel staff wasn’t interested in either handing out towels or calming down the kids. One of our rooms had a problem with the lights in the bathroom and with the switches. At the end of the day we wanted a drink at the bar but even though this is a four star hotel, there is no bar. Unfortunately the lady at the reception didn’t really understand us. The next day the manager took note and had fixed what could be fixed. They apologized and really took our problems serious. We felt appreciated although some things cannot be changed. The rooms itself are new and clean. We had inside lying rooms which blocked off the noise from the streets but but not from the screaming Vietnamese kids playing inside the staircase.

我們在皇家國際飯店住了一晚。幸運的是我們入住比較晚而且只呆了一天。 辦入住的時候,沒有問好,前台只跟我們的導遊說話。根本沒意識到我們的存在,並且拿了我們的護照。總體上就像共產黨受審一樣。 大廳里瀰漫著一股霉爛味。 在進入房間之前有一股不可避免的強烈的霉爛味。房間看起來又破又舊。裝修像是80年代的。房間里有不少蚊子。屋內設施比較完善——有剃鬚刀、毛巾、牙刷、洗髮水、沐浴露、香皂、浴帽。牙膏是綠色的,我們放着沒用。沐浴露聞起來味道不怎麼好。咖啡機不是問題,問題是選咖啡作為飲料。帶坐墊的椅子看起來不怎麼乾淨,瓷磚地板一點也沒給房間添加溫暖氣息。 晚上10點左右,我們對面的卡拉OK聲音非常大,而且伴隨着機器的遠程遙控吱吱的聲音。我們向前台投訴,他們說會請卡拉OK那邊的人注意一點。但是最後,他們還是給我們換了其他的房間,是那種對床的房間,因為酒店人住滿了。而事實是酒店不管是看起來還是感覺起來一點也不像住滿的。我們就不明白了,為什麼他們不給我們一個位置好點的有一個大號或特大號床的房間,這樣他們也能睡個安穩覺。因為床不合適,我們沒有換房間。我們的房間窗外沒有任何風景。空調系統運行也不怎麼正常。我們設到13度,仍然覺得熱。我們早上5點就被整夜時有時無的噪音還有人們深夜從娛樂場出來開關門的聲音驚醒了。可以聽到隔壁的聲音,敲門的聲音以及人們在走廊說話走路的聲音。 那天下着毛毛細雨。因為房間在旁邊一個獨立的樓裏面,我們要用傘還得簽一下名,而傘還是壞的。 吃早餐的房間有一股強烈的霉爛味,還有不少蒼蠅在麵包和蛋糕上飛來飛去。廚師不知道什麼是只煎一面的蛋,服務員也沒有服務的意願。沒有黃糖,他們也根本不會去嘗試理解客人想要什麼。那時桌子也不夠,而且食物的種類很少,看起來也不好吃,在我老公嘗了一下沒什麼味道的麵條之後我們就離開了。甚至來咖啡都達不到標準。 我們打算早點離開酒店。作為一個4星級或者他們自己認為的5星級的酒店真是太差勁了。也達不到3星級的標準。顯然星級對酒店的管理沒有任何作用。 由於缺乏管理和服務輝煌的建築浪費了啊。雖然酒店不在中心位置,但是如果你在合適的房間會看到下龍灣很好的景觀的。沒有人會願意到下龍灣花4星級酒店的錢去看這家酒店的停車場的。 這樣經營一家酒店真是太荒謬了。是否有個叫戈登·拉姆齊也是這樣管理酒店的?

Stay 2 days 1 night, good service, clean and fragrant room, large bathroom, enough amenities. Hotel reception staff: enthusiastic (ms Yen) when consulting rooms and welcoming, thoughtful support. Overall quality is very good compared to the price! Will definitely come back and recommend to friends! . Ở 2 ngày 1 đêm, dịch vụ tốt, phòng sạch và thơm, phòng tắm rộng, đủ tiện nghi. Nv nhiệt tình(ms Yến) khi tư vấn phòng và đón tiếp, hỗ trợ thông tin chu đáo.Tổng thể chất lượng rất tốt so với mức giá! Chắc chắn sẽ quay lại và giới thiệu cho người quen đến ks!

這家酒店很棒，位於市中心的優越位置，附近有很多景點。 工作人員都很優秀，環境很棒，周邊景觀和治安都很好。 我真的很享受在這裏的住宿，我要感 Ms. Hao 的熱情款待。 酒店四樓餐廳的廚師也非常好，我們在那裡享用了美味的自助早餐！ 感謝酒店的每個人讓我們的住宿體驗變得完美！This hotel is great, in a great location in the city center with lots of attractions nearby. The staff are excellent, the environment is great, and the surrounding landscape and public security are very good. I really enjoyed my stay here and I would like to thank Ms. Hao for her warm hospitality. The chef in the restaurant on the fourth floor of the hotel is also very good, and we enjoyed a delicious buffet breakfast there! Thank you to everyone at the hotel for making our stay perfect