Dreadful. The two things that attracted us to this place were the fireplace and the spa. Ok I'll buy my own wood, if you're too damn tight, at $250 a night, to supply any. BUT there was no lighter or matches. No paper. No kindling, and a begrudging conversation on the helpline that just directed us to the local store. So we thought ok, we'll start up the heater. But it doesn't work. It will blow cold air across the bed but the heater will not engage. Then we went to have a hot spa as compensation for the lack of a fire or any heat, but there was no hot water. None. Cold as a witches proverbial. So we thought OK, we'll just go to bed. But sleep was out of the question since the bathroom fan has no 'off' switch and sounds like the M7 going past your bedroom. Anyway. thanks for a crap stay, bad service, defective appliances, lack of care and attention, and no assistance. Never again.
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