We have stayed in many Residence Inn but this one is below par. The building is a little run down and seems a bit neglected. Staff seems disinterested. First morning the complimentary breakfast was a joke. At least 25 people lined up, all the food containers empty, when a staff member came to “refill” the food, he came with about 7 bacon slices and 8 hashbrowns, By the third guest in line it was all empty again. Also no forks to eat with - just knives and spoons. The housekeeping was even worse than the breakfast. The first day they didn’t come at all. The second day, they came but only made one of the two beds in the room (never seen that before!). No sweeping or vacuuming, no wiping bathroom counters, just made one of the two beds…very bizarre. The beds were very noisy (squeaky) and bouncy and the outside noise from the street made it hard to sleep. This Residence Inn unfortunately does a bit of damage to the brand.
LLuu Phuong LanI recently stayed at Sandman Signature hotel and couldn’t be more pleased with my experience. From the moment I arrived, the staff was warm and welcoming, making check-in a breeze. The room was spacious, clean, and beautifully decorated
A quiet hotel with a good restaurant with a balcony which overlooks the lake. The staff at the hotel are very responsive from reception to room services to restaurant. Pool is nice and big and the change areas are kept clean. Beds were comfortable. Parking can sometimes be a challenge but once you find all the different areas you will be sure to find parking somewhere.