奧爾巴尼特洛伊海濱萬怡飯店(Courtyard Albany Troy/Waterfront)

2nd time staying here and now convinced the rooms are not being cleaned well. The shower was filthy in room 305. It literally had black specs all over and was slimy. The staff is friendly. But the cleaning needs to be addressed. My last stay there were shoes under my bed and hair on my pillow cases. Come on. Do better

Another good experience with Courtyard. Second time starting here and no issues. Only nit picky item was the clock was off by 15 minutes and unable to change. No big deal with a cell phone these days. Clean, modern and nice large parking. It won't be the last time we start here on our trips to upstate NY.

Bistro has an extremely limited menu and the bistro staff were constantly complaining they were understaffed. Took over a half hour to get two muffins, a bagel and two coffees. Muffins were inedible. The staff checking guests in were extremely nice and professional. Cleaning staff were loudly swearing in front of guests about their inability to get on the elevator. The neighborhood around the property does not seem safe at all.

This was a good hotel. It was obviously built very recently, and the rooms were well configured. I appreciated that the bed faced the window. And the bathroom was well organized as well. It seem to be a new style of hotel room into which some thought I had been put. the service when we checked in was very good, largely due to one very helpful and cheerful employee. In the morning, however, the service was indifferent. So it was clear that the experience of the hotel depended on who happened to be on staff that day .

I was so disappointed this time became previous stays had been so wonderful. There were literally no bed coverings. All i had was a sheet and some half blankey thingy so there was nothing to snuggle down under. I ended up sleeping in a sweatshirt because the sheet was so skimpy. I even had trouble pulling that up to my shoulders. Worst night sleep in a long time. But the gym was good!

The location is great and right near several main roads. The building and guest rooms are lovely, rather new and kept very well. It was really close to our meetings and had off-street parking. The view of the river is fantastic and in good weather would be a great experience. My only real issue was the amount of transient people criss crossing the parking area to access an adjacent open space.

The room was not cleaned properly. When we checked in someone shoes were under the bed. Also there was hair under the flat sheet. Towels did not smell fresh. Encountered one of the cleaning people eating dorritos while handling the white linen.. The front desk staff was pleasant. However the cleaning people need to be trained.