品質飯店-半月灣/米拉馬爾海灘

Front desk person Ozz was not friendly or welcoming. Quiet individual. The first room was close to Main Street and could hear traffic noise. We returned to office and were assigned a room further away from road but could still hear road noise. Ozz not friendly or apologetic. Breakfast was good but no one came in to check on the guests, no customer service, no wiping of dirty tables, both times no one was at front desk during entire time we had breakfast. Rooms decor is old and in need of updating, had dungy smell. We will not be back.

Unhappy Valentine’s Day Weekend First as soon as we arrived to check in there was a line of angry people In the lobby. They were unable to check people in because all the computers were down. I have my license and credit card for them to copy just so I was able to get in my room. We dropped our stuff off and went to dinner upon our return had noticed that there was a strong aroma of cat urine. We went back to the front desk to ask for a different room but was told there was nothing else available and I could check out if I wanted to leave. There were not many options at this time so we asked if we could at least get a candle or some air freshener. We opened the window sprayed the air freshener and turned the heater on. Fortunately I had brought a blanket and pillows with us that we used to sleep on. We packed up in the morning and were ready to leave as we were on our way out wanted to grab at little breakfast but arrive at 9:37am and was told they stop breakfast at 9:30… so we continued on our way out. I did not take pictures because the appearance was not bad just the smell.

Drove up from the Redwoods that day so coming into the town in the evening was a pleasant surprise. Hotel was clean and staff on hand that evening was really nice.

Service was wonderful, room was quiet, parking was easy and convenient, breakfast was great. The room was clean and very comfortable! I will definitely be coming back to this place for a room to stay!