訪訪客用戶We got to the hotel in the beautiful location just before 3pm and we got given a little tour of the place and then got shown to our room. The staff are very friendly and do their best to speak English. A lovely lady was in charge of our hospitality throughout our stay and she first showed us that there is a public hot spring and a private hot spring and asked us if we would like to book a time to use the private hot spring, we booked a time as we checked in but then we didn’t use it as we were happy with our private hot spring in the room. We also booked a time for dinner and they arrived at that time
Promptly with A LOT of food. We also got a choice for a staple food and we chose some steak which was high quality and delicious, as well as the lobster (on the menu it said grilled prawn but a lobster is what came and it was delicious). We ordered a few beers and a bottle of wine with room service and it always came quickly and was nice and cold.
The private hot spring is absolutely boiling but it’s a good experience and there’s ice water provided which helps.
Breakfast came at 8.30am and it was also huge! It didn’t come with coffee but I ordered some and that was easy enough.
The lady who served our food explained every dish and how to eat it and she was always extremely friendly and attentive.
Would recommend!
YYI YING⚠️Credit cards or e-payments not accepted, only support cash even if you booked on Trip.com⚠️
⚠️不收信用卡或電子支付,只能用現金⚠️
如果你在物色物美價廉、非奢華風格的飯店,這間傳統日式風格的飯店很溫馨,溫泉溫度適中、舒服、體驗好,且離車站很近(需爬坡),值得推薦。工作人員態度親切,即便我身上沒有帶足夠現金,也給我時間去提款。箱根大部分店家都不支援信用卡及電子支付。值得注意的是,溫泉營業到晚上9點、且此房間沒有獨立衛浴,必須在關門前去大眾澡堂梳洗完畢。房間稍微有些潮濕的冷氣味道,建議在出門時開窗戶透風。
If you are looking for a high-quality, low-priced, non-luxury hotel, this traditional Japanese-style hotel is very cozy, the hot spring temperature is moderate, and near the train station (you need to climb up a slope). The experience is good, worth recommending. The staff was friendly and gave me time to withdraw money even though I didn't have enough cash. In Hakone, lots of stores and restaurants do not support card and e-payment. It is worth noting that the hot spring is open until 9 pm and this room does not have an independent bathroom, you must go to the public bathhouse before closing. The room has a slightly humid air-conditioning smell, so it is recommended to open the windows for ventilation when going out.
ААминаОчень понравился отель! Комфортно, красиво, в традиционном японском стиле! Вежливый персонал ( хотя в Японии везде вежливы), прекрасный общественный онсен, также брали на 45 мин частный онсен, все понравилось, очень удобно было спать на татами, ставлю 10⭐️😉
RRobertaStanza (KISAIAN AI) con vasca privata, bellissima e funzionale.
Cucina Top ( sia cena che colazione)!
Per gli altri Italiani: La colazione è salata, niente caffè e viene servito del pesce! Preparatevi ;)
Lo staff non parla bene l’inglese ma si fa capire, sono molto gentili e professionali.
IIrinaОчень удобное расположение, мебель уставшая. В январе было довольно холодно, но кондиционеры работали, правда, пришлось подождать после включения какое-то время. В целом переночевать ок