箱根えう”ぁ屋附近住宿

This hotel is a historic property set in an iconic setting. We stayed in the Forest Section which features large, comfortable rooms that were a little dark, the bathroom lighting could be improved. Here is my issue. We arrived around 1:15 and we’re told that we could check in at 3:00. We had lunch in their cafe ( 50$) and asked again about an hour later if we could have early access. The very polite desk clerk replied “ Yes, for $70 dollars “. Astounded , I countered that we were departing early 2 days later, and he reduced the amount to $35. Now here is where communication becomes an issue: I continued the “are you kidding me?” and he kept bowing. I thought the issue was settled. That night and the next we ate at their lovely restaurants, French and the Cascade. Food and service was superb. With wine we spent about $900. Check out was early, and my husband didn’t really examine the bill. When we were back in our free early access room in Tokyo I noticed the $35 charge. I contacted the hotel’s customer service and they confirmed the charge. So, what about customer hospitality? I have NEVER been charged an early access fee for an hour. They have been times when we patiently waited for a room to be readied, and never demanded a rebate. It is all part of the guest/host agreement, I think this is probably a corporate decision by the Fujiya Group. Rethink your mission, guys, make guests feel wanted!

自助晚餐的牛肉和威士忌很贊！ 酒店很新很大。 6樓的大浴場不錯，室外1個大的，2個浴缸。晚風吹來，看着星星，很愜意。 房間在二樓，不是朝向花園有點可惜。但也不算封閉式。 前台在4樓。距離bus 站很近。 白天也有免費的bus.

酒店Indigo是由一位同事推薦給我們的。她非常喜歡她的住宿,所以我們決定爲我們的週年紀念日而訪問。我們喜歡這家酒店從入住到退房的所有東西,一切都很棒。酒店工作人員總是讓我們感到受歡迎,每當我們外出或在酒店四處走動時,都會打招呼(大多數時候都是用名字打招呼)。漢娜登記了我們。她很好,爲我們提供了有關該地區的信息。我們入住的時候,我們含了早餐,餐廳經理小二三很棒,雖然不是挑剔的食客,但確實喜歡用某種方式煮的雞蛋...哈哈。。第一天早餐的時候,雞蛋沒有按照我喜歡的烹調。小次山吃過我的盤子,發現我吃雞蛋,他立刻來到我們的桌子前,問起雞蛋的情況,我告訴他,雞蛋太軟了,我吃不了。他道歉,問我是否吃飽了,說第二天早上再試一次。我覺得這是一個很親切的姿態。接下來的4天,我的雞蛋煮得跟我喜歡的一樣。我們在酒店餐廳吃了晚飯。有點貴,但廚師很好。魚和蘆是我最喜歡的。我們的結婚紀念日是22號,我們接到前台電話問他們能否給我們帶一份結婚紀念日的禮物。他們給我們帶來了各式各樣的甜食,我們喝了一杯茶就喜歡了。非常甜。我們的房間寬敞,乾淨,溫度完美。電視是我見過的日本酒店最大的。我們的房間在河邊,有私人室外溫泉。在溫泉放鬆的同時,你能夠聽到河水平靜的聲音。花園區也有泡腳的地方,外面有點冷,所以這次入住沒能好好享受。酒店打掃的很乾淨,採取了安全措施。所有員工都戴着口罩,早餐時,我們被提供手套,從自助餐中取出歐式食物。所有桌子在派對結束後立即被擦乾淨,而且與社會距離很遠。酒店距離幾乎一切很近。在我們5天的住宿期間,我們參觀了露天博物館、威尼斯玻璃花園、戈拉公園和和平紅門。我們一定會回來的,期待我們下次在春天的入住。

温泉旅館地點十分好，出車站後步行3分鐘就到。館內設施亦都十分好，房間設計亦好正，在房內有單人的浸浴缸，加上環境開陽，真係好舒服。 晚餐都十分豐富又美味，加上浴場的露天温泉環境好舒服，真係身，心靈都好放鬆。

設施：面積大 設施有點老 房間內非常暖和 走廊大廳正常暖和 衞生：整體比較乾淨 環境：不錯 服務：有短駁車去強羅 不足：入住時前台未提醒門卡丟失要賠付3000日元，退房時缺門卡賠付了。小朋友會安排在包廂用餐 但比較冷。房間內有浴缸温泉水，但水不夠熱，以及浴缸在陽台室外冷、以及浴缸舊 豪華特選懷石料理 19:30-20:00: 懷石料理比較一般，刺身比較新鮮美味 其他一般

Very clean rooms. Good mix of Japanese/western culture. We enjoyed ourselves as we ha d Avery relaxing experience. Staff were very nice and the food was amazing (traditional Japanese breakfast and dinner). We loved our private onesen and would definitely recommend. The only disappointing aspect of our stay was that we were next to the utility room and it was quite noisy, especially at night. Otherwise, we would recommend. Just make sure you’re not next to the utility room!

Pleasantly surprised by the large room we got, with an enclosed balcony overlooking the lush green valley. Spacious bathroom. Clean room. Excellent onsite onsen - enjoyed the experience. Lovely dining areas and sushi restaurant. Free pickup from Odawara Shinkansen station (45 min ride to hotel). Hotel offers free dropoff and pickup to local train station so you can comfortably take the cable car to Lake Ashi. Highly recommend the cable car, boat across Lake Ashi and Hakone's open air museum.

我早上在箱根神社旁邊散步。有很多綠色。一條充滿鮮花的步行道。湖岸的長廊。您可以看到富士山的美麗景色,還可以看到海盜船在蘆之湖上行駛。寂靜,彷彿時間已經停止了。鳥兒的歌聲很舒服。以前,我很驚訝地住在帶揚聲器的有線度假勝地,但是我不需要這樣的小作品。享受酒店住宿的酒店。客戶感覺就像一個中繼器,有點優雅和吵鬧,紳士淑女々。這不是吵鬧的年輕人去的地方。食物是一家歷史悠久的酒店,所以我選擇了西餐。有很多評論說日本料理很好,但是因爲是酒店,所以食物很優雅,在大盤子上有點。好吃我想知道這是否不夠,但是已經足夠了。主菜升級,這在最近的廉價酒店中很常見。這也是這裏。課程改爲烤和牛牛排和品牌牛排。廚師提供了Hoho肉,所以我沒有改變它,但是烤架很精緻,但是Hoho肉仍然是Hoho肉。我應該升級。這是一個簡單的故事,但我認爲主菜是日本牛排,沒有折扣。〇〇大甩賣!我將留下來,因爲旅行網站將提供指導,但我覺得所有酒店都很難過。如果是這樣,我希望我停止銷售。我在大廳遇到的女士們都稱讚日本料理。下次,如果您能來盛開的季節,我想去一家日本餐廳。

We stayed at the Hakone Hotel as part of a tour group. We had a spacious twin room with a view over the garden and part of Lake Ashi. The room spotlessly clean and was very comfortable. We had a comfortable chair and a comfortable 2 seater couch as well as comfortable beds. In the morning we had a beautiful clear view of Mt Fuji from the grounds of the hotel. We had a delicious included dinner at the hotel as well as a good buffet breakfast. There was a capsule coffee/tea maker in the room that I tried with Earl Grey Tea which was a bit strong for my taste.

房間寬敞舒適，酒店環境優美，緊鄰蘆之湖畔，晴天能看到富士山，這回運氣不好，趕上下雨天，沒有看到，但是酒店綠化很好，有個很大的花園，此次選擇了湖景房開窗就能看到蘆之湖和湖上海盜船，美景盡收眼底。酒店有接客大巴，門口有出行的多條大巴線路，酒店前台台灣的雷小姐很心細介紹遊覽路線，酒店有自己的温泉♨️，但是日本酒店泡湯需要加收泡湯税，每人每天150日元，很遺憾沒有享用酒店自助餐，我們都是在景點附近餐廳吃飯，這車旅遊很休閑舒適，想看富士山，還是要冬天來這裡能趕到好天氣，下次還會選擇這裏遊玩。