I love Novotel as a chain, and have stayed at this hotel before and was quite happy. This time I felt things were a little off and I wasn't as satisfied. I seem to recall getting a free bottle of water in the room, which it appears is not included anymore. No more individual shower gels and soaps, but now big pumps of soap, which is OK if you have the complete set of them. Yes, it's more environmentally friendly but it's also a sign of cost-cutting. Breakfast was more or less the same -- good choice and quality -- except on a busy weekend they seemed totally overwhelmed and people had to queue to get a table. On a quieter morning, I noticed a sign stating one can request omelettes and poached eggs from the kitchen, so I did, and this dish never materialized, which was a little awkward. The fresh orange juice machine is awful: constant noise and queues of people taking ages to each make one glass of juice, as it requires that the user slice the orange and then ram each half, one at a time, into the machine, yielding a tiny amount of juice. Repeat for 6 or 7 oranges to get a glass... It would be funny to watch as slapstick if it weren't so annoying to listen to. On the positive side, the rooms are still attractive, comfortable, and quiet.
一座位於海牙的時尚飯店,免費提供無線上網服務和早餐從海牙議會智選假日飯店®乘坐火車不到半小時即可到達鹿特丹-海牙機場(Rotterdam The Hague Airport) 和史基浦國際機場 (Schiphol International Airport),步行 10 分鐘即可到達中央火車站(Central Station)。 國會大廈(Binnenhof) 和著名的 莫瑞泰斯 (Mauritshuis)藝術博物館距離飯店僅幾步之遙,飯店歡迎您參觀這座荷蘭政府藝術中心以及諸多荷蘭油畫大師的故鄉。商務旅行者步行僅兩分鐘即可到達最近的電車站,騎車 20 分鐘可到達世界論壇會議中心(World Forum Convention Centre)。 飯店的高級會議室可舉辦最多八人的會議與講座。從飯店出發步行五分鐘可到達埃舍爾博物館(Escher Museum),館內珍藏了荷蘭平面藝術家 M.C. 所創作的無限樓梯和不可能的建築。埃舍爾 (Escher)。您可稍微再走遠一些來到 女王宮(Paleis Noordeinde),這裡是荷蘭皇室的官方住所,乘電車經過幾個站便到達斯海弗寧恩海灘 (Scheveningen Beach)。您可到附近的 Plein 公共停車場或飯店的私人地下車庫停放車輛。 住宿包含自助早餐,包括 Great Room 的新鮮咖啡和羊角麵包以及燻肉與荷蘭乾酪。晚上,飯店的工作人員可為您推薦一家上等酒吧以便您品嚐優質的荷蘭啤酒。
訪訪客2023.03.26
checking into a hotel, one would typically expect a welcoming sense of hospitality and warmth - at the very least. I did not feel that way with the ladies behind the reception desk. 1. Upon entering room, the bedsheets were sloppy, untidy and scruffy. This lack of care and attention to detail already spoke volumes to me about the hotel's take on caretaking and thoughtfulness of its service. 2. so no surprise then, that I later called the reception from the room to ask if they could loan me an international adaptor, to which they FIRST said I had to collect it myself at reception, and then LATER was quick to sing to a different tune by saying they had none left after I prompted them further and asked them politely why they couldn't send it to my room. 3. On my second day of accommodation, housekeeping knocked on my door - to which I jovially said out loud, 'no thank you until I check out.' The knocks came intermittently for another 6 times with 20-30 mins interval - until I had to get out of the bathroom to put the 'do not disturb' sign at my door. A little extreme with efficiency but, I mean, I kept saying it every other 20-30 mins, so I hardly think they needed the actualy door sign to get my point to begin with. Anyway, this major annoyance occurred the next day in the same fashion as well. All in all, great location for a hotel but the staff definitely need lots more training on the true QUALITY and PROFESSIONALISM of genuine HOSPITALITY. This is afterall, part of the IHG band so, my stay here this round was a definite disappointment.
附近很多景點,包括Brouwerij Scheveninger、Fietsverhuur和Du Nord Rijwielen都離飯店不遠。飯店坐落於韋斯特布魯克公園邊,附近還有很多景點包括Omniversum和Waterkant。飯店對客房的裝飾十分考究,每間設施齊全的客房都配備有熨衣設備、空調和衣櫃/衣櫥。除此之外,配備有吹風機的浴室是您消除一天疲勞的好地方。可以去飯店咖啡廳,舒適的環境,可供您休憩放鬆。倘若您覺得飯店的餐飲服務無法滿足您的需求,附近的Kaldi koffie en Thee(咖啡店)和Vlaamsch Broodhuys Frederik Hendriklaan(Vlaamsch Broodhuys Frederik Hendriklaan)(西餐)不妨可以試試。房客既能在 室內泳池揮灑汗水,也可以在Spa放鬆身心。飯店開放旅遊票務專櫃,方便需要訂票的旅客。
不論是商務還是休閒旅客,安丹特飯店都能讓您的海牙之行變得更加美好而難忘。在該地區觀光很容易,Paviljoen De Witte、貝爾登博物館和Museum Beelden aan Zee都在飯店附近。從飯店出發可方便前往市內的眾多著名景點,包括Fotomuseum den Haag、Gemeentemuseum The Hague和海牙市立博物館。所有極具特色的客房都配備有熨衣設備、房內保險箱和衣櫃/衣櫥,讓您感受到更加貼心細緻的入住體驗。除此之外,配備有吹風機的浴室是您消除一天疲勞的好地方。閒暇時間在飯店的咖啡廳喝上一杯,必定是您休憩放鬆的好選擇。如果旅客願意,飯店可以提供滿足需求的客房送餐服務。除此之外,我們還為您精心蒐集了周邊的餐飲訊息,Vlaamsch Broodhuys Frederik Hendriklaan(Vlaamsch Broodhuys Frederik Hendriklaan)(西餐)和Kaldi koffie en Thee(咖啡店)期待著您的光顧。飯店提供的體育和休閒設施,旨在為旅客營造多姿多彩的住宿體驗。飯店配置有會議廳,定能滿足您商務活動方面的需求。飯店設有24小時櫃檯諮詢服務,為下榻至此的您提供最貼心的行程安排。
無論您是商務旅客還是休閒旅客,Grand Hotel Amrâth Kurhaus 都能讓您的海牙之旅更加美麗和難忘。遊覽該地區的名勝古跡非常方便,因為附近有席凡寧根大道和席凡寧根水族館。飯店方便顧客前往城市的許多著名景點,包括海牙世界會議中心、Sint Petrus Banden 公墓、馬德羅丹和海牙博物館。飯店非常注重客房的設計,每間設備齊全的客房都配備了國際直撥電話、電視和室內保險箱。對於需要熱水的旅客,飯店還為您提供電熱水壺。此外,配備24小時熱水和浴缸的浴室是緩解一天疲勞的好去處。旅客可在西餐廳享用美味佳餚。空閒時間在飯店的咖啡廳小酌一杯,無疑是放鬆身心的好選擇。如果旅客願意,飯店可以提供客房服務以滿足他們的需求。顧客可以在室內游泳池揮灑汗水或在按摩室放鬆身心。飯店配備會議室和商務中心,一定能滿足您的商務需求。為方便旅客,外幣兌換服務就在附近等著您。特色設施包括商務中心、快速入住和快速退房。這家飯店的活動設施包括會議中心和會議室。飯店內提供自助泊車(收費)。辦理入住時必須出示帶照片的身分證件。在您預訂時從您的信用卡中扣款。不保證床型和吸菸偏好。高級海景房、行政海景房、行政海景房、皇家套房和總統套房均設有陽台。
不論是商務還是休閒旅客,海牙斯海弗寧恩溫德姆華美達飯店都能讓您的海牙之行變得更加美好而難忘。在該地區觀光很容易,Pathé Scheveningen、Holland Casino Scheveningen和Scheveningen Beach都在飯店附近。從飯店出發可方便前往市內的眾多著名景點,包括Memorial of King William I、海牙世界會議中心和Park Sorghvliet。客房內的所有設施都是經過精心的考慮和安排,包括房內保險箱、空調和衣櫃/衣櫥,滿足您入住需求的同時又能增添家的溫馨感。有飲水需求的旅客,飯店還為您提供了電熱水壺和咖啡壺/茶壺。除此之外,配備有吹風機的浴室是您消除一天疲勞的好地方。您可以到酒吧與朋友暢飲聊天度過閒暇時光。如果旅客願意,飯店可以提供滿足需求的客房送餐服務。在享受飯店貼心周到的餐飲服務的同時,也別放棄對周邊美味的探索,Wiener Konditorei(banketbakkerij Wiener Konditorei)、Strandclub Wij(Strandclub Wij)(西餐)和Restaurant Bog也許是可以讓您找到答案的地方。旅客可以去健身室揮灑汗水,重煥活力。飯店配置有會議廳,定能滿足您商務活動方面的需求。品質保證的禮賓服務,讓您真正體驗賓至如歸的享受。
訪訪客2023.05.08
in one phrase: excellent, great locaton great hotel great staff. All what is necessary for a pleasant and comfort stay is given. i recommmend this hotel to all business/ private beach lovers (the beach is promenade is mear
對於想要捕捉代爾夫特城市風采的旅客來說,皇家橋飯店是一個理想的選擇。附近很多景點,包括Museum Paul Tetar van Elven、Medisch Museum \'De Griffioen\'和Museum De Beurs van Londen都離飯店不遠。客房內的所有設施都是經過精心的考慮和安排,房內保險箱在滿足您入住需求的同時又能增添家的溫馨感。倘若您在忙碌的一天後想在自己的客房內放鬆,提供吹風機的客房浴室是不錯的選擇。如果您喜歡安靜的用餐,飯店可以提供房間送餐服務。飯店休閒區提供了各類設施,您可以在這裡舒緩身心壓力。飯店內設有禮品廊,購物方便。
We arrived at 12pm having been travelling since 4am. We’d pre-requested an early check-in which is a benefit of our Accor membership level but that was not available. Our room was not available until 4pm, an hour after normal check in. We were tired from travel and would have appreciated the early check-in requested or at the very least our room being available on time. We’d booked the most expensive room, it was a warm weekend and the air conditioning was not working. Reception denied this was the case. I insisted that as there had been three fans placed in the room they were fully aware that the aircon was not working. Eventually, they found us a room with working aircon but by then it was 6pm, 6 hours after we arrived and 3 hours after our room should have been ready. The rooms and fittings are tired but the location is good. There will be better options in this beautiful town nearby.
訪訪客This modern hotel has a split personality. Some elements rate 5 star some 0 or minus. My wife and I stayed for three nights in their only disabled access room in June, it costs about 200 euros per night excluding breakfast. We were delayed arriving so didn't check in until around 2300. Check in staff were very good and we went up to our room. It had been made up (maybe?) but not cleaned! Excretia in the toilet bowl, bits of second hand toothpaste in the sink (which was blocked up). Complained to the night porter who came up to the room just after midnight as was genuinely embarrassed. But, the hotel was full and this was the only accessable room in the hotel! The room was given a quick clean to get us through the night. The following morning met by the very good manager who again apologised cancelled the nights charge from the bill (we paid in advanced) and said he would rectify the situation. He (Jimmy) was ashamed and seemed quite frankly shocked. We went out for the day and came back to a very clean room. On our 2nd and final full day the room was not made up at all, beds not made, no towels no toilet roll coffee etc. Again complained to the two very nice young women on reception who were very nice and very apologetic. It was our last night and were given a free (and very good breakfast). Serving manager and staff could not have been more helpful. So, great location, really great staff, great breakfast, awful, awful housekeeping (apparently sub contracted out). Should you stay in the Mercure Den Hague? You choose! Incidently, I said I was going to put a review out and Jimmy the manager said ” You must be truthful”.
訪訪客用戶Comfy and cozy hotel, really nice to stay hotel. Close to the train station, equipped with everything you need. Tasted breakfast. Not the first time I have stayed in this hotel chain, recommended