芒特勞雷爾雅樂軒飯店(Aloft Mount Laurel)

Muy buen hotel y agradable

My overall issue wasn’t with the hotel itself but *******. Dealing with ******* was an absolute nightmare. I put in the date I wanted to stay and by the time I got to the checkout section, *******’s website changed the date to 2 weeks later. ******* tried to charge me $100 to change it. After 40 minutes on the phone with them, I got charged only $30 more which is still not fair in my opinion b/c it was their website that was the problem. The customer service rep for ******* was rude and obnoxious. I had the option of paying $25 more or not being able to cancel a room 2 weeks out and getting charged anyway. Do yourself a favor and skip ******* and go straight through the hotel itself.

I have stayed here a few times and each time my experience has been positive. It's quiet and the rooms are clean and modern. I'll be back the next time I am in the area.

Hotel was clean, and staff were friendly and helpful. Hotel is also next to a nice sports bar.

Hallways and rooms were falling apart, piece of wood was hanging off ceiling and when I got into the room it looked like someone had laid in the bed. In the gym the defibrillator case had the glass broken and a piece of glass on the floor.

Very clean place, we had a great stay. Best part is there is a Millers Ale House right in front of the hotel! Dude at the front desk was kind of a weiner when checking in Saturday night, sarcastic as heck when all I asked was what floor my room was on. The following day, the lady at the front desk was super nice, watched my daughter while I went to get the car as it was pouring out. Pool was great, although there were no towels left on a Saturday night, still a good experience as I just ran up to my room and grabbed a towel. I will say, for a Saturday night, would be cool if the pool would stay open past 9pm. I would definitely stay there again.

Front desk was a bit aloof. Didn’t even look up when we walked in. She continued to do whatever she was doing on her screen for a while even as she asked for my id and credit card. Also the glass on the sliding door to the bathroom was cracked badly.

Hotel looked great from the outside. Staff was pleasant, room was not. I would not stay there again, ever.

Hoping they get the lobby bar open again but the new restaurant is a great addition