費努阿馬塔伊奧阿飯店

Un must dans le rayon de boutique hotels! Memorable!!! Une situation géniale au bord du lagon. Un décor world class par l"inenarrableEileen, un etang a koi, une illumination le soir avec un ballet de poissons et squales inoffensifs juste au bord. Pdj excellent. Une bibliotheque riche en livres d"art. De bons restos autour. Tout va dans un jardin luxuriant

This has been the worst experience I've had in my two decades of international travel. Thanks to Eileen, the hotel manager/owner? We had not been at the hotel for one or two hours when we decided to go to the nearest convenience store to grab some items when she had already entered the suite w/out our consent, she stated that "housekeeping" entered to do turndown service as that's what they do. HOWEVER, no turndown service was ever done and everything was as we had made it. We never saw housekeeping around during our stay, and believe she was the alleged housekeeping snooping because we had asked for additional sheets/linens, which she offered to RENT for additional ~$60. We politely declined and decided to grab the sheets from the couch. She was upset we did such thing because according to her we rented a 3 king size, 3 bedroom suite for 6 people...which was advertised by *******. However, we NEVER explicitly requested nor stated that we had such sleeping arrangements of 2 adults to sleep per bed. We respected the 6 guest that we booked, we booked an ENTIRE suite, never had a hotel prohibited a guest from sleeping on the couch if they so desired. After we asked for privacy, she went in again when stepped out of the property. This review has limited characters and limited a more thorough review, also no allowance for pictures but we have all the proof. ******* should disassociate from this property. 0 respect for privacy requests &0 professionalism talking back at us rudely.