So we decided to stay here for one night as we were going to kings landing in the morning. We had our paddleboards with us and asked the hotel to help us store them and they declined. We asked if we could use the meeting room, happy to pay for it, but they said “no, they weren’t sure if they had a meeting the next day…” they had 6 rooms check in.. shocker there was no meeting. We had to lug our paddle boards to the second floor. What’s disappointing is the front desk girl Sadie, informed me there were 6 whole checkins for the entire day… and they wouldn’t even consider taking more money to store paddleboards in an unused room. There’s no manager there overnight so you know, that’s wonderful. Our room had no conditioner or shampoo. The pool was apparently “broken” but they can’t quite communicate that you can still access the pool at the holiday inn.. as they own both properties. The staff there at night is definitely not the “A” crowd. I don’t feel safe there I wouldn’t stay here or the holiday in. Considering there’s no night managers you’re not getting anyone who cares. Why are you paying a premium. Go somewhere else. But avoid the hotel next door it’s owned by the same company. Give your money to Marriott
The Holiday Inn Express in Apopka is a great value. The rates are affordable, the rooms are spacious, comfortable, and clean, the staff was very pleasant and helpful, and the property overall was very nice. The woman who checked me in at the front desk deserves to be recognized for her outstanding customer service and friendly demenor. She was very easy to talk to and as far as first impressions go - She definitely won me over! The check-in experience was seamless and stress-free. I believe her name was Angie. It was a weekday evening... probably the overnight shift. The housekeepers were also a pleasure, and very hardworking and thorough. The property amenities include a small business center in the lobby, free continental breakfast for all guests, free parking, an outdoor pool, Hertz Rental Cars, a 24 hour convience store, and a fitness center. The only downside during my stay was because they don't have an ATM and they do not accept cash for the $50/night deposit. I should also mention that there is very little within walking distance. You may want to check out Hertz if you are planning to go out into the world! I definitely think that the good out ways the bad, and I recommend this hotel to anyone looking for a safe, clean, and comfortable place to stay in the Apopka area.