We booked a Standard Room via trip.com and it was mentioned in our booking that the bed type in the room we selected is assigned randomly. When we checked in, I was informed my front desk that all Standard Rooms actually have Queen size beds so no need to request for it because we’re really getting a big bed. The check in process was smooth with ₱1,000 cash deposit. Yes, cash. They still do not have other payment options for the deposit. No credit card payments yet for the deposit. The hotel has just been opened in March of this year. Hotel is fresh, lobby looks so pretty, smells good, everyone is warm. Our room is so beautiful with new bed, fresh linens and fluffy pillows. It has a personal ref and TCL Android TV. Good water pressure, 2 trash cans. Hot shower is perfectly working. Only 2 bath towels and 1 foot rug. Toiletries provided also in the room. Lots of lighting in the room. Aircon is just a window type and placed near the floor. We love so much our room. Beautiful, fresh, new, for us it is spacious for the amount we paid. Basic but beautiful. We’ll definitely stay again when we will have another event to attend to within the hotel’s location. Parking in front of the hotel. There’s 711 and Figaro and coffeeteria on the ground floor of hotel. We love Monaco Hotel so much!
MMarvz EnriquezI booked the hotel for convenience since the evebt i attended was in Sta Lucia East Mall only. First night was amazing. Second night and last is almost disaster. I requested fro housekeeping but they never provided same things on the first night. I even called reception and theyctook 1.5 hrs for bottled water. No soap, no shampoo. They did not even change the pillow cases. But location is very practical so I might if given the chance book this hotel again soon.