發布於 2025 年 7 月 20 日
訪客用戶
An Unforgettable Stay with Exceptional Service at Starhotels
Hello, I’m a traveler from Korea who recently stayed at Starhotels during a family trip to Italy.
Our 4-day stay in Rome was so wonderful that I felt compelled to write this heartfelt review as soon as I returned home.
This trip was our very first family vacation to Europe — with my mother and my son — and we spent the first three days in Rome at Starhotels. From the moment we arrived, everything exceeded our expectations: the excellent location, the spotless rooms, and most of all, the warm and thoughtful service from the staff made our stay incredibly comfortable. We were so satisfied that we decided to return to Starhotels for our final night in Italy. However, due to a mistake on my part, I accidentally booked the wrong date.
After completing a long 11-day journey through southern Italy, we returned to Rome exhausted — only to realize the booking was incorrect when we arrived at the hotel.
It was a stressful and overwhelming moment… until Mr. Tofael M., the manager, kindly stepped in to help us.
Before even fully understanding the issue, Mr. Tofael looked us — especially my son — in the eyes and simply said, “Don’t worry.I’ll find a solution for you.” Those few words brought such relief and comfort. In a foreign country, such a mistake can feel paralyzing, but his calm and genuine reassurance made a huge difference.
Even more touching was how Mr. Tofael and Ms. Paola S. at the front desk went out of their way to find a solution for us. Since the booking was made through an external site (not directly through the hotel), it was a complicated issue. Nevertheless, Mr. Tofael personally made multiple calls and followed up diligently until he was able to resolve the matter.
Thanks to his efforts, we were able to spend our last night in Italy exactly where we wanted — back at Starhotels, feeling safe and cared for.
As someone who has worked for years in global hotel chains in Korea and is still in the hospitality industry, I can honestly say that their professionalism and dedication truly stood out.
They are a model of what true hoteliers should be — and they absolutely deserve recognition and praise.
Without hesitation, I will choose this hotel again when I return to Rome. I also plan to recommend Starhotels, along with the outstanding service of Mr. Tofael and Ms. Paola, to as many people as possible through blogs, travel communities, and any platform I can.
Thank you from the bottom of my heart.
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每晚起價:€358
發布於 2026 年 2 月 25 日
bbchen
酒店離中央車站步行約8分鐘,出入很方便。附近也有很多餐廳葯房超市,很便利。酒店的房間很大,其實也很乾凈,但不知為何總有異味散不出去,而且也不清楚房間打掃的時間是否有限制?但酒店的早餐很不錯,服務員也很熱情。
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每晚起價:€240
發布於 2026 年 2 月 14 日|舒適三人房
Ouhuajiaoyu
不簡單的一次入住。預訂備註的要求等於沒用,到了換一次房間,弄得前台很不開心的樣子,一位南亞的行李員幫忙拿行李,因為我沒有零錢,消費都是刷卡很少用現金,衹找到2歐硬幣給他,自此後這個人看見我們就再也沒有任何錶情!總不能我把200歐和500歐紙鈔給他吧!配嗎?這酒店早餐很好,房間雖然換了條件沒有原來的好也算湊合了。地點很好,出火車站幾十米就到,門口還有機場大巴。地點沒任何問題,該區域也沒有傳説中的亂,唯一問題就是服務員都是比較冷漠的表情,讓人恍惚之間感覺不在意大利!以後不會再住這裏!即使優點很多,但是不願看他們的臉色! Non è stato un soggiorno semplice. Le richieste scritte nella prenotazione sono state inutili. Arrivati abbiamo dovuto cambiare camera una volta, e la reception sembrava molto contrariata.
Un fattorino di origine asiatica del sud ci ha aiutato con i bagagli. Non avevo contanti in piccolo, pago quasi sempre con carta, e gli ho dato solo 2 euro di mancia. Da quel momento in poi, ogni volta che ci vedeva, non aveva più alcuna espressione.
Ma come pensavo di dargli banconote da 200 o 500 euro? Ne valeva la pena?
La colazione in hotel è ottima. La camera, anche se dopo il cambio non era buona come quella originale, andava comunque bene.
La posizione è fantastica: si trova a pochi decine di metri dalla stazione ferroviaria, e c’è la navetta per l’aeroporto proprio davanti. Non ci sono problemi di posizione, e il quartiere non è pericoloso come si dice.
L’unico problema è che tutto il personale ha un’espressione piuttosto fredda e distaccata, tanto che a volte si ha l’impressione di non essere in Italia!
Non tornerò più qui, anche se ha molti pregi. Non ho intenzione di sopportare certi atteggiamenti!
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每晚起價:€270
發布於 2025 年 11 月 13 日
匿名用戶
酒店衛生程度一般,因為在床單上發現有幾根頭髮。房間廁所的渠道長期有意味。 因為我們晚上到達,的士停在停車場讓我們下車,要下3層樓梯才到達大堂(沒有電梯)。酒店位置很方便,10-15分鐘路程到梵蒂岡,5分鐘路程有巴士站可以到達羅馬其他景點,超市都在5分鐘路程裡。早餐都很不錯!
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每晚起價:€156
發布於 2025 年 9 月 10 日|豪華房
訪客用戶
我在羅馬住了整整四晚!
地理位置絕佳,就在特米尼火車站對面,去Konad Mart超市和其他地方都很方便。 👍👍 若事先做好規劃,步行20分鐘就能到達特雷維噴泉、羅馬競技場和其他景點。天氣好的話,這裡非常適合散步!房間寬敞,天花板也特別高。
自助早餐很美味,負責打掃的老先生總是熱情地跟我們打招呼,用韓語說「謝謝」。哈哈哈哈。總而言之,我對這次住宿非常滿意。
哦,對了,微波爐用起來有點不太順手!
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每晚起價:€118
發布於 2025 年 3 月 21 日
Zhoumingralph
進去的路有點難找,其他都挺好的,距離羅馬古城十公里不到,二十分鐘開車。酒店設施很新,晚餐不錯,小哥也挺帥的
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每晚起價:€141
發布於 2026 年 8 月 4 日|經典房
Bellahh
I decided to write this review in English so that as many people as possible around the world can read it, because this hotel truly deserves to be known.
From the moment we arrived until the day we checked out, every single member of the staff was incredibly kind, warm, and professional. Their genuine hospitality made our honeymoon even more special, and we felt sincerely welcomed throughout our entire stay.
When they found out we were celebrating our honeymoon, they surprised us with a complimentary room upgrade. It wasn’t just an upgrade—it was such a thoughtful and heartfelt gesture that truly touched us. It showed how much they genuinely care about their guests.
The room itself was absolutely spotless. I’ve stayed at many 5-star hotels around the world, but I can honestly say this was one of the cleanest and most comfortable rooms I’ve ever experienced. Everything was perfectly maintained, and every detail reflected the high standards of the hotel.
One of my favorite details was that the amenities were from Byredo. It was such a luxurious touch and made the entire experience feel even more premium.
The biggest surprise came after we returned from sightseeing. Waiting for us in our room was a beautiful and delicious cake with “Happy Honeymoon” written on it. It was completely unexpected and made us feel so appreciated. Moments like these are what turn a great hotel stay into an unforgettable memory.
If I ever come back to Rome, I won’t even consider staying anywhere else. I will absolutely choose Nobu Hotel again without hesitation.
I also hope more Korean travelers discover this hotel. Surprisingly, it isn’t very well known among Koreans yet, but it truly deserves much more recognition. Having stayed at quite a few luxury 5-star hotels, I can confidently say that this was one of the very best hotel experiences I’ve ever had.
For me, it was a perfect 10 out of 10. I genuinely couldn’t find a single thing to complain about. Every detail, every service, and every interaction exceeded my expectations.
Thank you, Nobu Hotel Roma, for making our honeymoon so unforgettable. We will definitely be back.
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每晚起價:€726
發布於 2020 年 1 月 31 日
JIAKANG
印象深刻,酒店位置非常棒,尤其是正對斗獸場的房間,酒店工作人員服務意識非常強,離開酒店時還主動提行李上出租車,因為恰遇生日,酒店專門準備了生日蛋糕,餅乾和祝福卡,送了一瓶香檳,早餐有廚房做菜,早起早餐看斗獸場朝霞,洗浴設施非常好,水溫調節十分便利,房間裝點豐富,另外中國人喜歡喝熱水,酒店餐廳提供的熱水也比較乾淨
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每晚起價:€439
發布於 2025 年 7 月 15 日
訪客用戶
營地棒極了。三個無邊際泳池、兩個網球場、幾個足球場、一個籃球場、一個健身房或健身操區、迷你高爾夫球場、兒童遊樂場、豐富多彩的活動、表演、兒童和青少年娛樂項目、餐車、餐廳、冰淇淋店、自助餐廳、應有盡有的超市、麵包店、洗手間——一切都非常乾淨,沒有雜亂……太棒了。還有好多吊床,一定找不到一張免費的。小朋友可以玩水上遊戲……不過有待改進的地方是:空調不太好用,幾乎不冷,廚房也沒有烤箱、微波爐或烤麵包機。
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每晚起價:€48
發布於 2025 年 2 月 7 日
匿名用戶
適合商務,地鐵步行雖然不近,但價格好。離周圍的景點距離也能接受
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每晚起價:€115