德盧斯I-85 凱隆全套房飯店

Very friendly and nice and clean and I love this hotel

It has great lake view, we enjoyed having breakfast there :) The room is spacious with all the needed ammonites.

This place will need a major upgrade just to reach the designation of "horrible." The place was a slum. Carpets were disgusting. Beds were lumpy and tilted from foot to head, dropping 4". Management said they had one other room, and the recommended we not look at it because it was worse. Construction started at 7:15am, waking guests. Not sure what continent the continental breakfast came from, but what little there was did not arrive in good shape. Front desk was apologetic, but essentially useless. Four days after checking out I got billed an additional fee. When I called, I was told my bill would be e-mailed to me. After three tries, the desk at the hotel said they had the email address right, but it is yet to arrive. Corporate customer service is a "grind them down and see if they hold on" operation. I will NEVER stay at a Clarion hotel again. NEVER. I'd rather sleep in my car.

The staff was very accommodating. There had been a mix up with my reservation upon checking in and the staff upgraded my stay for free. I appreciated that so much. I would stay again.