古斯塔沃・馬德羅鎮Encuentro Fortuna附近住宿

Surprisingly comfortable hotel just a block or so from Terminal Norte in Mexico City. Dinner at the hotel restaurant was quite tasty, with live music and excellent service. Overall, excellent value for the money and very convenient if you have an early morning bus.

Un excelente hotel, personal muy amable,instalaciones muy limpias un excelente servicio a buen precio y en una excelente ubicacion sin duda volvería a hospedarme un hotel muy recomendable si piensas pasar unas lindas vacaciones

First stop of our honeymoon was at Courtyard Vallejo. I told them before to make sure everything goes smoothly. They couldn't care ess. We arrived late in the evening and had to get up at 4am to catch our balloon ride over Teotihuacan. Sadly we found black hair in the bed (we are both blonde). Removed it. Found another one. Removed it. Found another one. Removed it. Found 15 more in the bed, found even more in the bathroom as well, stains on the linen and the pillows. I went to the reception demanding a quick room change, got denied but someone should come and change the bed linen. I went back to the room, after 30 min I called the reception. 10 min later a guy came and took photos, he didn't speak English so called the reception. I got asked if I wanted the bed linen to get changed. ***? Seriously? That's what I was waiting for for 45 minutes now. The guy left and came back after another 15 minutes with ”fresh” bed linen. Changed everything and left. We checked the bed, another ~10 black hairs in the ”fresh” bed linen and stains on one of the ”fresh” pillows. We cleaned it ourselves as the hotel didn't seem capable of doing so (and we didn't wanted to lose another 1-1,5h). That's not what we expected from the start of our honeymoon. The hotel failed to meet minimum standards, declined room change and the ”solution” didn't make it any better while stealing precious sleeping time. I don't want to clean hotel rooms at 11pm, I want to sleep when I have to get up at 4am. To be honest, I don't want to clean hotel rooms at all. As a titanium I haven't seen something like that in hundreds of stays and this is the first time I've ever asked for a compensation and an apology from the hotel. So far the responses haven't been appropriate at all. I added pictures (just my pics, my wife has more) from before and after the linen change and some from the bathroom. The room itself and the hotel were in okayish condition, it didn't feel new at all (as some wrote here) and definitely not inviting. We chose the hotel due to the location nearby the airport kind of enroute to Teotihuacan. Would never return by any means. If you like clean rooms and/or service in general don't come here.

I love this hotel. Very clean and comfortable. Very convenient location-wise! Eduardo (front desk agent) was very helpful and soft spoken, knowledgeable. I asked him so many questions and he answered me with smile😀 Breakfast was great and fresh every day. Staff was attentive and helpful. Gabriel was our server every day. He is very friendly and knowledgeable! I requested him different dishes to get for me. And he went to kitchen and got for me and my wife. Sandra was very helpful too. I will definitely come back to this hotel with my family again.

不是完美的場景,但我的航班在上午1.20降落到墨西哥城。我到達了原來的酒店,那裏有技術問題,他們的PMS系統壞了,所以他們無法檢查進出人員。他們推薦這家酒店,因爲房間安全,房間不錯。我到達酒店,門衛/門衛非常完美。但是,在試圖入住夜間審計員Juan時,不會允許我入住預訂,我只是在接近前台之前5分鐘在網上預訂,以便我可以辦理入住。他建議下午3點回來。沒有提供提前一天入住我的解決方案。沒有提前入住的報價是額外費用。沒有讓第三方更改預訂的選擇。他對它有點粗魯。我還必須要求我的護照回來,一旦他拒絕入住。服務顯然是有問題的過夜工作人員。胡安沒有道歉,也沒有提出在他拒絕服務後叫出租車。我永遠不會向任何支付房間費用的人推薦這家酒店。然後沒有提供退款或任何賠償。

Excelente servicio por parte de todo el Staff del hotel, la recepcionista muy atenta y en todo momento dando los detalles sobre nuestro alojamiento, el desayuno incluido muy rico y sobre todo el trato del Sr. Armando que fue excelente en todo momento, muy amable, atento y servicial, gracias a personas cómo él, hacen la estancia muy amena, recomiendo muchísimo Hotel City Express La Villa!

房間寬舒適。喜歡停車,車輛時很方便。位置和設施。是商業,家人,很中心,很接近泰佩雅克廣場。我會和你一起回來的

優秀的位置,安全,價格和舒適,舒適,乾淨!非常推到任何時間都到客人******和第一服務!房間舒適,大牀,舒適,只有互聯網不太好,但連接上裝置都最好!最新的東西

一切都好，位置好......一切都好