威斯汀索赫納水療度假村

This is a super amazing highly well maintained property surrounded by lush greenery, exotic variety of birds and just immense peace. A real feel good place especially for people staying in Delhi- NCR this is absolute heaven. Our experience was extremely nice right from food, activities, pool activity. The only spoil sort was the checkout experience. The person at the reception was rude and not ready to cooperate. When we did our reservation through the Westin central reservation there were certain things included in the package which was mentioned to me on the phone as well however when checking out, this person said it’s not mentioned in the package and hence he won’t be able to give us all this discounts. I insisted a lot and he was adamant and his tone was just very putting off. He finally give us some discount but not what was promised to us by central reservation. I would request the hotel to ensure that their checkin and check out staff is traveller friendly and always ready to cooperate. This makes a huge difference especially in hotel industry which is completely service oriented. Very minor things can spoil the whole experience.

It was good to be back at one of mine favorite resort property of India. Thank you to Mr. Ishaan and his team for the smooth check-in as well as check-out process, an upgrade to 2 bedroom pool villa and looking after all our basic stay needs. The 2 bedroom pool villa is very spacious and well designed. It has 2 very comfortable single beds in one room and a king bed in another. Lots of seating arrangement is there in the living room ***** with a dining table suitable for 4 person. The welcome amenity was VVIP with sweets and savories. Thank you Mohit Chef, Chef Gaurav, Chef Sourabh, Chef Jassi, Chef Shtrugan, and all the kitchen staff for the mouthwatering dishes prepared with care and bursting flavors. The red Brick is the perfect place to start your day on a delightful note with a quick caffeine fix or a leisurely morning meal. The lunch and dinner buffet spread was lavish and delectable. The mini zoo is the place to spend some time with the little ones. Horse riding, basketball, lawn tennis, table tennis, carrom, snooker, kids play area, swimming pool, etc. are some of the facilities available. Thank you to Mr. Naveen and his team for giving us great service and wonderful feast at all times and also making us witness a wonderful cricketing tournament. Congratulations on your win and above all a good sportsmanship.Thank you Mr. Pradeep, Ms. Babita, Mr. Arshad, Mr. Suraj (IRD), Mr. Aditya, Ms. Rani, Mr. Bablu, Mr. Suraj ( F&B), Mr. Pankaj, Mr. Himanshu, Mr. Prins ( Front Desk) - for his patience , Mr. Chirag, Mr Rupesh ( Housekeeping), Mr Keshav ( Housekeeping) and all others who were part of making our holiday/stay a memorable one. Disappointing factor was the outdoor activity area. Not maintained at all. The go-kart was all malfunctioning and the tracks are not maintained as well. The zip line ends as soon as it begins. Thank you to Ms. Aparna for being kind to the children and always helping them. She was very polite and nice towards every one. Thank you for teaching our children how to cycle.