危地馬拉市Plaza del Rey附近住宿

Muy bonitas instalaciones, solo que no dan agua para beber 😑 ya que se paga extra por ella y la atención de la recepción nada amables

坐落在危地馬拉城最安全的區域10區，酒店房間為套房，內有餐廳酒吧，健身房，設施條件相當於國內的四五星賓館，是10區內酒店中性價比相對高的酒店，住過那裡的四五家酒店最終我們選擇了這裏，強烈推薦給大家。

我打電話給這個地方,以確保我的家人能夠無問題入住。作爲鑽石會員,我從來沒有這樣的問題。我預訂了預訂,並添加了將要入住的人。我不認爲我需要把房間的人數放在房間裏,因爲我購買了需要容納3名客人的房間類型。第二天早上,我的岳母和法律兄弟從機場接我的女兒,所以我有了我的法律檢查。當他們到達那裏辦理入住時,前台想收取我們每人35的費用。我特意支付了15k積分,容納4人,只有3名客人。預訂上是2還是3分都一樣,沒關係。但在那裏他們想收取每人35。然後作爲鑽石,我們通常得到像早餐一樣的東西。嗯,前台確保他們告訴我76歲的法律母親,不允許他們吃早餐。我對他們如何對待他們感到非常不安。我不在乎我們是否購買了早餐,他們立即對他們說,沒有早餐給你們所有人,似乎他們被允許用餐。永遠不要再使用這個地方。

I arrived on September 17th 1:12 pm to check in to this hotel. The receptionist guy said check in was not until 3:00pm. I could have sworn I saw something on the hotels.com website that said there was a 2 hour early check in option. Pretty sure I chose it. Not sure how it didn't register. So I decided to check out the restaurant. I sat down and was greeted but a waiter. He said, we have great buffet with bla bla bla bla” I can't remember but he was REALLY trying to sell it. So I took a look at the buffet. It looked alright. There was no price visible anywhere so I didn't know how much it was. I asked the waiter and he told me to wait. He went to some room to get a scratch piece of paper. He wrote the price on the paper. It was kinda vague and his hand writing was strange. I had to ask him 3 times to clarify the price. He finally said “$34 for the lunch buffet”..... I immediately grabbed my bags and walked out. I've been all over the world and can't remember paying anywhere near that much for a lunch buffet. Not even in Europe. Around 3:00pm I was given my room key and room number. Took the elevator to room 802. It was a pretty nice room overall. The refrigerator didn't work though. Later on that night I asked some receptionist guy if I could get my refrigerator replaced. He said he would make a note of it and first thing in the morning it would be replaced. It wasn't. Around noon time the next day I went down the reception and asked a lady if she had any notes about someone needing a refrigerator replaced. Instead of answering my question she asked what my room number was. I again asked her if the receptionist guy from last night passed on the information. She again wouldn't answer and kept asking for my room number. This went on about 3 minutes or so. She then asked my name. I told her. She used this to find my room number. Still no answers about why I still had no replacement refrigerator and if any info was passed on from last night. She said I would get a replacement refrigerator soon. I didn't. Around 4:00pm I heard some cleaning ladies in the hall. I told her my refrigerator didn't work and asked them if I could get one from a near by room. She said, “OK sure”. She even carried it to my room as I grabbed the broke one and placed it in the hall. So in short... The receptionists suck at this hotel. Bathroom: Its pretty nice. The ventilation fan didn't work though. Gym: It's pretty darn good. Only thing missing was a flat bench press. There is a 45lbs bar laying on the floor though. So I am guessing this gym did have one at some point in time. The gym closes at 9:00pm. Which is still better than the Grand Tikal Futura which closes at 7:30pm. WiFi: It was good overall. It has that quirky log in system though. So after a minute of so of no activity on your smart phone it will disconnect. And you have the repeat the process over again. Breakfast: Overall it's pretty good. No buffet. Just

Travelled with my kid, and they have children amenities! Nice and new facilities, will come back again

我覺得這地方很棒,位置很好,人才很友好,在你有任何不便的情況下支持你

This hotel was the perfect place for my overnight stay in Guatemala City before flying out. The room was cozy and the perfect size for me as a solo traveler. The hotel restaurant being on the same floor was also very convenient for me. I would especially like to credit the front desk receptionist, Adriana, for her excellent customer service and graciousness. She was able to help me with whatever I needed and was so kind. As someone who highly values customer service, I recommend this hotel!

Close to the airport and feels safe. Still a bit strange location and not feeling so safe to walk there in the middle of the night. Room and building is very basic and old. Breakfast was nice. Too expensive 👎

第一次危地馬拉。 我問它是因爲它是一家旅館,在機場附近的旅館叫出租車,但是我決定步行,因爲那是我之前無法迴應的。我大約在1.5km到達,但是當我早上注意到它時,一個人在外面走很危險,而且我不應該去超市。我有很多事情要知道,因爲老闆教了我,而且我很高興擁有一個非常好的老闆。非常感謝你!

是家別墅改的酒店，設備還不錯，關鍵是酒店老闆娘人很漂亮，服務也好。還很難得的會講英文 。別我訂餐，還免費送我去市場超市，免費送我去機場