瓜納華託1988飯店(Hotel 1988 Guanajuato)

Tuve un par de inconvenientes, la habitación que me asignaron no estaba arreglada, las camas desatendidas y un calcetín. Tuve que esperar unos minutos. Aque asignaran otra habitación. El agua en la regadera no salía de la llave caliente, después de un buen rato salió agua caliente pero la presión era muy baja. Mejoren esos aspectos ya que el hotel es lindo y tiene una vista increíble.

La construcción y fachada muy bonita, pero.... las habitaciones están descuidadas y faltas de mantenimiento. Muebles viejos y desvensijados, cortinas en mal estado, baños con olor a drenaje, regaderas muy ineficientes, excusados sucios(se ve que los lavan sólo por encimita), almohadas duras.

La propiedad en realidad se encuentra bien y se sigue mejorando muy bien por ellos y lo recomendaria sin problemas

False Advertisement, Publicidad Falsa! Property too far from city center not a 14 min walk. Hotel located on top of a hill with a very hard walking incline to access the Hotel. Not recommended too families with children, staff is not knowledable and not willing to help! I cancelled & was charged the full amounts per room! Staff hangs up the phone when calling for help. Worst experiance ever!

un poco elevado el precio ya que no es de fácil acceso ni queda cerca del centro

A NIGHTMARE. Im a solo female American traveler who will never be the same after what i experienced at this hotel. I booked a room at Hotel 1988 for 3 weeks. I was 10 days in & everything was going fine, when just before 6 am on July 11, 2022, two unhuman looking individuals tried to force their way into my room after first unlocking the simple pop lock on the door. Did they have a key?? Who knows, but luckily i had the door barricaded being cautious knowing the times we live in, or they would've gotten in. The hotel staff did NOTHING. I believe they were actually complicit in whatever had taken place. The police were called, and I was treated rudely & then asked by the woman hotel manager to leave the hotel. I had paid over $1,000 usd to stay there, and they would'nt refund me anything, or even give me 1 hour on their patio to make other last minute accommodations at another hotel. The police went into my room, took photos of a few of my personal belongings, against my wishes, God knows why, threw them in a trash bag, not even letting me pack my own stuff, and then shoved me down several flights of stairs to the exit. I could not BELIEVE I was being treated like a criminal for no reason when my own safety had just been compromised by the near break in of my hotel room at Hotel 1988. The entire situation was highly dangerous & suspicious. I DO NOT RECOMMEND THIS HOTEL. AT ALL.

Me gusto pero son puros escalones el hotel para subir a las habitaciones

Pesimo servicio al cliente, cobraron al desayuno a pesar de estar incluido dentro de la tarifa, no hay estacionamiento adecuado, la entrada al hotel es muy complicada despues de cierta hora.