努沃卡斯蒂利亞皇家飯店

La ubicación es muy buena, para mala suerte dieron una habitación que estaba mal un colchón miles de escaleras que en la descripción del hotel no decía, si van con personas adultas pregunten por la habitación, le falta un buen mantenimiento visible al menos a la habitación que nos dieron.

El hotel está en una buena ubicación del centro ya que hay lugares para comer y está a 2 cuadras de la catedral, las instalaciones no están mal pero es una casona adaptada para ser hotel. El hotel tuvo un error de poner a personal no capacitado para atender las necesidades de los huéspedes.

Terrible. Although I hate leaving bad reviews I could not in good conscience leave this one alone. The rooms are poorly renovated and not recently, very dirty (dirt marks on the wall) the wall shelves must have just been installed because the dust from the concrete was in two large piles on the floor. cobwebs everywhere. Black long curly hair( approx 8-10 hairs) were in our bed when we arrived) The last night we stayed we came home from supper to an ant investation, they were all over the walls outside our room and crawling under the door (2 inch gap at the bottom) they were all over the room so I went and asked for some raid. The desk person said "oh this is normal" I own a home in Mexico and yes ants are normal but sleeping with them is not normal.

It was great, excellent and warm service.  The hotel manager really made us feel at home and helped us with everything we needed. We were there at the beginning of September, they had just started serving breakfast which was great. In addition to that, the price was very reasonable for what we needed.

My parents stayed there and they loved it. They had a great time and were able to get around the city easily.

A nice place to stay for the price. This is a renovated historic building, so it’s older but very clean. It’s well-located in the Centro Histórico but there is a lot of road noise. The staff are extremely nice & attentive.