格施塔德宮殿飯店(Gstaad Palace)

Que dire du Palace de Gstaad si ce n’est qu’il mérite son nom de Palace. Nous y allons chaque@ année en famille ou en couple et c’est toujours avec le même plaisir. Tout est vraiment parfait et l’ensemble du personnel sais faire opérer la magie pour que vous vous sentiez « à la maison ». C’est toujours avec la même émotion et des étoiles pleins les yeux que je j’arrive au Palace qui est certainement un des meilleurs hôtels au monde. Un grand merci à toute l’équipe

nella mia esperienza di 5 stelle lusso in passato non ho mai trovato un posto così perfetto, il personale di tutti i dipartimenti gentili cortesi a disposizione per qualsiasi richiesta….. un grazie in particolare al direttore Vittorio Di Carlo,penso proprio che sia la prima di una lunga serie allo gstaad palece . Grazie

The Gstaad Palace gave us a fairytale like experience in the snowy Swiss mountains. Besides the amazing room, the staff was at its upmost to give us a special stay. And the food in the restaurant was the cherry on the cake. Besides advising on all the highlights in town the spa they have gives a perfect hide out to recharge!

I went there just for the retaurant, I wanted to try the food and enjoy the view. I had a glass of wine and something to eat, the service from the staff was all good until I got out of the palace. When I was outside a policeman was waiting for me and later during the control he told me that someone has called them with the suspicion of me being a thief, just because I was a young guy in a solo trip and wanted to try the restaurant here, I aslo tipped well and all, and they decided to call the police with the suspicion of me being a “thief”. Not the best experience!

Nous voulions passer un moment en famille au Lobby Bar. Mais dès notre arrivée, nous avons pu voir le manque de professionnalisme. Aucun accueil, personne ne s’occupe de vous trouver une table ! Après avoir cherché désespérément un endroit libre, table non débarrassée ! Nous commandons les cocktails, et déception ! Dirty Martini n’en est pas un, juste une olive pour décorer, Whisky Sour imbuvable, un liquide avec une énorme quantité de jus de citron ! Si vous désirez prendre un cocktail, passez votre chemin et allez ailleurs !

Whilst staying near Lake Geneva, we were curious about the Gstaad Palace as we had heard so many good things, and were considering it for a week’s stay. However a brief visit today left us very disappointed and we will definitely not be making a booking. We walked to the hotel and asked if we could have a coffee in the lounge. After a pleasant couple of double-espresso (decaf) coffees in a comfortable ambience, we asked for the bill and paid quickly by card so as to catch our train back. It wasn’t until we had left that we discovered that the receipt was for 36 Swiss Francs (see pic), equating to 18 CHF for each coffee. We were aware that a single espresso was 9 CHF (the double was not priced on the menu) and would expect to pay extra but the idea that this is literally double the price is something we’ve never experienced anywhere, and that includes a lot of double espressos in a lot of 5-star hotels. If not a mistake, this felt quite arbitrary and cynical and not appropriate for a Leading Hotel of the World. It is such a shame that we now feel unable to enjoy what otherwise seems an excellent hotel.

This hotel is a true experience in terms of service and quality. It is a pleasure to spend time there. Nothing is too much for the staff. Food is excellent. Wine list extensive. Spa area is heavenly. Plus you can ski and hike. The lobby bar is something else. Fantastic cocktails and a real buzz. Be prepared to extend the limit on your credit card!

"Gstaad Palace: An Echelon of Opulence and Service From the moment we were warmly welcomed at check-in to the meticulous escort around the resort, Gstaad Palace defined luxury. The stellar concierge curated an unforgettable day with e-bikes, a map, and a fondue backpack – the epitome of service. Dining was a culinary voyage, blending casual and formal settings seamlessly. The exclusive pool opening and the first-class spa added an extra layer of indulgence. Personalized greetings by name from all staff elevated the experience. Rooms were a symphony of comfort, boasting unparalleled views, ample closet space, plush beds, and top-tier amenities like daily chocolates and fruit. The spotless bathtub and a flawless breakfast showcased the meticulous attention to detail. Gstaad Palace isn't just a stay; it's a lavish odyssey where every facet defines luxury."