聖盧西亞桑德爾斯大飯店 - 全包式- 僅供情侶入住

Tempo di attesa lunghissimo per il Servizio in tutto, Ristoranti, reception

Everyone working their were very friendly and will to go above and beyond in fulfilling your needs. The food in all the restaurants were above expectations. We will be going back.

Was not very happy people weren’t as nice as i expected food was horrible hotels outdated paid for a oceanfront view and the ocean view that I got was looking at the street and the ocean was across the street barely played music by the pool their main focus was trivia and bingo.. was told I wasn’t allowed in one of the restaurants because I wasn’t wearing a collared shirt then next morning went to breakfast and they wouldn’t let us in because my gf was wearing a bathing suit without a cover-up on top, which I don’t get because we’re on a beach resort for all the money that I spent was very disappointed

This resort is amazing! The staff are fabulous (Maryann from the gift shop and Glenda from the Sandals Travel Booking were 2 of our favorites). They go above and beyond, they make conversation with you as if you’re family. The resort is clean, the food is pretty good, the views are astounding. We will definitely be going back!

The best thing about the property was the staff, especially the staff at the workout facility and pool -Nyah was terrific and her high energy helped make the work outs fun. The cleaning staff was also great - especially Kishamka. The fact that there were so many dining options as great, although we would have liked more local foods on the menus.

Some of the staff was really nice... others not so much. Our biggest issue was when things needed attention, they would say they were going to fix it, and then didn't. Our room's a/c was stuck on 24/7 at 64°. For 4 days they would say they would fix it but then did nothing. Finally we insisted on a new room and they moved us the next day to one that wasn't quite as nice but comparable. The kicker is they cleaned it and filled it same day. It had a musty smell, probably from the ac never shutting off. Their solution was to send in housekeeping to spray it with deodorizer. The fridge wasn't working right and had something red spilled in it. We said something and they didn't bother to clean it after they "fixed" it. (It was either too warm or froze everything inside). Water pot had no knob and they said they would replace it but never did. The door to the patio in our second room would not close all the way. It was just one thing after another. Food was really slow and there wasn't a buffet all the time. Just for breakfast and lunch. Some food staff really hated their job. Others were fantastic and fun to talk to. At the end they asked us how our stay was. We told them not great, they apologized and asked us why, and we told them. They didn't seem to care. Again, we complained but there wasn't any follow through. Also, don't book any excursions until you get there. Your can't cancel and get a refund. They can, however, cancel on you and there is no penalty for them. Not cool.