格林卡斯爾德葩大學附近住宿

I had booked a room for my stay months ahead of time, got the confirmation email, and was set. When I arrived to check in on May 31st, the front desk worker told me that the hotel could not honor the reservation I had as it was for the weekly rate, and I had only booked for 4 nights. They forced me to cancel that reservation (that the Wyndham website ALLOWED me to make) and rebook a room - this added $200 to my original price. When I called Wyndham later, they told me that the hotel was not within their rights to not honor the reservation I originally had, even if it was a website or booking error. I had a confirmation number and had been booked for months. They opened a Customer Care ticket against the hotel, saying they would handle it. When I checked on this a day ago, they said that the hotel had told them they were trying to get me to call to handle it, though they never said anything to me. I am currently getting the runaround from them as they won't tell me when the general manager will be in when I do call, and the times they say that this person might be there, they are not and they are ”not sure” when the manager will come in. How do you not know when the manager will be on site? They said they would have them call me. This has also not happened. What a joke. Besides that, the room was terrible. For $95 a night I am not expecting a palace or even a super nice room. But my door barely shut/locked and I was on the first floor. The seal around the door was broken, so both light, bugs, and weather all came into the room. I was dealing with spiders all weekend. My shower had huge holes in the tub, and when turned into shower mode, only half of the water came through the head - the rest still came through the faucet. There was no hair dryer, and the vent in the bathroom didn't work. There wasn't even a clothing bar to hang anything up if I wanted to. Go somewhere else. This place is absolutely misrepresented in the photos online, and is really falling apart. The parking lot is pothole city, there's a huge dumpster currently blocking several spaces, and there is no ice OR vending machine. There's hardly a breakfast offered, and they do nothing about noise from other patrons if you complain. I will definitely NEVER be staying here again. They have officially lost my business. Spend an extra $10-15 a night and go to Super 8 or Red Roof or Econolodge if you are going to Cloverdale.

由於我70歲被關閉,我們需要一個最後一分鐘停留的地方。雅各布不僅爲我們提供了房間,而且還爲我們提供了通往里士滿的替代路線,做得很好。此外,他給我們提供了取消我們預訂的方法的信息,因爲我們無法在I70關閉的小鎮上。所以在經歷了瘋狂的一天,在高速公路上幾個小時後,雅各布非常棒,超越了。非常感謝你出色的客戶關懷。

爲我的婚禮派對預訂了一間cpl房間,然後想和經理談談我來自外地的婚禮派對可能有的團體價格。在等待她通過電子郵件或電話回覆時,我別無選擇,只能繼續預訂額外的房間。現在,房價已經上漲了80%,從我與經理交談之前可以預訂的房間中。當我再次預訂時通知經理這件事時,我得到的只是,對不起,但我無能爲力。這是20%的折扣。由於他們的無能和缺乏溝通,我們在這裏呆得花費很多。

房間乾乾淨淨

我在鎮上工作,沒有在酒店呆上很多時間,但酒店給我留下了深刻的印象。浴室寬敞舒適。牀很棒!我沒有機會嘗試早餐,但聞起來很香。下次我進城時,我會很高興再次住在這裏!