大莫爾文飯店

Great room clean bright and comfortable.  Staff so helpful, lovely receptionist helped with directions and tips for me. I want to go back. Definitely one of the top places I’ve stayed in!

A value for money choice. The room is spacious and tidy. The location is near the High Street with many shops and supermarkets. The staff is friendly.

We loved everything about our stay. We got a free upgrade to the Hideaway at the top of the hotel - it was huge a whole flat with smart TVs and was so comfortable. All the staff, Jeremy and Rebecca were so lovely and helpful. Breakfast was outstanding - all cooked to order with loads of choice which puts larger expensive hotels to shame. Dinner in the bar area was also excellent - good quality food - they had a menu celebrating asparagus as it has just come into season and is grown locally. We had such a perfect weekend celebrating a birthday thanks to the Great Malvern Hotel.

Really good location for anything you want to do in Great Malvern. The staff couldn't do enough for you with first class quality food for dinner and that extra personal touch at breakfast.

Brilliant Staff very helpful .The breakfast was fantastic cooked to perfection and very good quality bacon and sausages .

Nice older building. Despite the nicks, dings, old furnishings, and imperfections the hotel has a very nice atmosphere. Additionally, the staff are all exceptionally nice. I suggest visiting the bar if you enjoy a nice quiet conversation with a pint. There was a great selection of beers. I would highly recommend a visit to the Great Malvern Priory church. I'm not religious but the building is beautiful and packed with history. Unfortunately, there is some not so great items to note. The housekeeping was not good. In my opinion, the universal standard for replacing towels is to leave them in the shower/tub or on the floor which I did on two days. On one of these days the staff placed the used towels back on the towel rack and no fresh towels were given. No excuse for this type of action in the service industry. Also, the floor of my room was dirty upon arrival and never vacuumed during a 5 night stay. I did request a vacuuming but only one room was done. Full trash cans were not emptied daily. Lastly, the bedding was never changed during my stay. I requested a bedding change on the third day. The young lady simply removed the top sheet and never replaced it. The Great Malvern Hotel is a nice hotel and I would recommend it to others but that recommendation would come with a room cleanliness caution.