北安普敦貝德福德路/A428至尊旅館

They hardly clean the bathrooms - there was a terrible stench coming out of the bathtub drain and the actual bathtub was also dirty and the manager on duty was not fazed when she was informed about this. The very worst experience :(

We have stayed here once a year for the last 6 years for an annual event we attend, and great to see a refurb has finally taken place. Stayed in a premier plus room, very comfortable and at the standard expected, only downside was lack of free view channels on TV, a very limited viewing option. Only premier plus rooms have air conditioning. The reception staff when checked were great, very friendly and personable. We booked to go to breakfast on the Saturday of our 2 night stay, this is at the pub next door and advertised in the rooms. This was the only thing that let the hotel down and stopped it being a 5/5 for me. Breakfast should have started at 8am, went to pub and it was locked and in darkness, asked at hotel reception and didn’t seem interested. Opened about 5 mins later, but nothing was out or ready, no acknowledgment from the member of staff not even a hello. The tea and coffee you make yourselves and are just the sachets of coffee with a hot urn of water. Decided to give it a miss and grabbed breakfast elsewhere.

One of the dirtiest Premier Inns that we have stayed in. The carpet smelt very old and foisty unless it was the smell from the black mould around the windows, from the stained furniture or the mould in the bathroom. We were there for two days but thankfully just to sleep so didn't have to spend too much time in the room. We certainly won't be returning to this Premier Inn and would be wary of using Premier Inns in the future if this is the current acceptable standard.

The hotel is great and the hotel staff are lovely, friendly and helpful. However, BEWARE the brekkie at the Green King Pub next door. This is NOT a normal breakfast experience you would expect from a Premier Inn. Dirty, empty, burnt pastries, no choice, warm milk, no staff. Just horrendous. I have attached photos. The Premier Inn staff were so apologetic and apparently the pub is closing down in Jult 2025. 4 starts for the Hotel but don't waste you money on the brekkie and avoid at it all costs.

Very pleased to find room was recently refurbished and immaculate. Quiet location. Staff very pleasant. Food available at premises next door. We didn’t use that so can’t comment on what was available. Convenient location for us to visit family and friends nearby

Stayed here for work & pleasure 4/5 times over the last few weeks. Very good location, parking is good, the staff very polite & helpful. Rooms are always clean and staff are happy to accommodate more towels, tea, coffee etc. Beds are very comfortable and hardly any noise from the outside. Would recommend every-time.