The hotel is in a great location, being an easy walk to many tourist attractions. Our superior room was of ample size, but had lots of unused space. The full length windows opened onto a faux balcony which offered views of the clock tower, the nearby square and interesting buildings. The bathroom was small, but serviceable. As a Titanium Discovery member, I was given a nice plate of cakes, a bottle of water and a room upgrade. Staff were friendly and efficient. Pre-stay emails were responded to promptly, questions answered and requests granted. Breakfast was fine with a good selection of cold cuts, bread and bakery items, juices, food warmers with the usual offerings plus eggs to order.
Hotel very comfortable for a short city visit. Rooms are clean, beds are very comfortable, duvet is so nice. Carpets in room give it a more basic feel but the room has what you need for a short trip. Rooms are quiet. There’s no frills but has what you need. Breakfast is fantastic. Staff are polite. Good location for public transport: trains, buses & trams. It’s an easy 20 min walk into the centre Hauptplatz der Stadt Graz.
Plus points - the location is good and the rooms are a decent size with decent facilities Minus points - the staff friendliness was a bit hit and miss - some where great, some not so helpful. The room service was a bit patchy - one day no towels, another day tea and coffee not replenished. The parking was also not ideal - I booked this hotel because it had hotel parking. I arrived around 10pm and was told the car park was full and I'd have to find somewhere to park myself either on the road outside or search the internet for a car park close by! Not really what I wanted to hear having travelled for around 12 hours - fortunately there was one remaining space fairly close which was a relief. We were lucky for the remainder of our stay that we managed to get a space in the undeground car park. If you do get a space the car park is really good - well lit, modern and easy to park with good room for each parking space. Overall our stay was ok.
Friendly and polite staff, perfect breakfast! Parking availability , either the hotel's or across the street on public parking. Reasonable distance from city center aproximataly 15min walk. Clean and huge room, comfy and large bed! Need to say more?
訪訪客用戶We had a super stay for three nights and used the 3 for 2 nights option. It included breakfast and parking. Pool area is very stylish and relaxing. Breakfast is just what you wish for, but you feel that they do not waste as much food as other hotels Location is ok, walking distance to main sights. Staff is extraordinary, we had some requests and within minutes they were fulfilled. We will return for sure.
Pleasent surprise! We stayed there for two nights and everything was taken care of. We mentioned that we have 2 toddlers and the rooms were well prepared for it. The whole room was spotless and clean as well as the bathroom. Our beds were clean and it felt so good to sleep in it. Breakfast was excellent and we had everything we wished for. The personnel is very friendly and accommodating. If we ever visit Graz again, this is the place we want to stay in. We can only recommend it. Best regards!
This hotel is very modern and very clean. The service here is wonderful. The furniture in the rooms give you the vibe of an IKEA showroom. The WIFI internet is SUPERB. You are minutes from downtown and the happenings. This hotel has a wonderful bar. There is a McDonalds that sits across the street and on the other side of that is Messe Congress Graz arena. You will surely enjoy your comfortable stay here.
I always stay in Hotel Gollner when I am in Graz. The staff are wonderful – they are so friendly and professional. I always receive a warm welcome and they remember my last stay. Luna (the hotel dog) is an excellent bonus, as is the dog friendly nature of the hotel generally. The rooms are super clean and just right for business trips or weekends away.
allogiati un gruppo di 50 persone motociclisti italiani tuor Europeo, giorno 06/09/2024. servizio camera pessimo ventilatore aggiuntivo camera, cena buffé cotoletta immangiabile, colazione mattino vergognosa allestita in una sala x poi spostarsi in altra sala. abbiamo attraversato l'Europa 5 hotel 4 stelle questo non merita qualifica, (voto zero) Eine Gruppe von 50 italienischen Motorradfahrern tourte am 06.09.2024 durch Europa. Zimmerservice schlechter zusätzlicher Zimmerventilator, lustiges Abendessen ungenießbares Schnitzel, beschämendes Frühstück Morgen in einem Zimmer x dann in ein anderes Zimmer wechseln. Wir haben Europa durchquert 5 4-Sterne-Hotels, die keine Qualifikation verdienen (Null-Bewertung)
訪訪客用戶一切都如我們所希望的那樣。酒店停車場位於酒店前面和建築物之間。接待處的一位非常專業的女士熱情地歡迎我們,並詳細解釋了我們需要了解的住宿,房間和酒店的一切。酒吧供應優秀的當地蓬蒂加默啤酒,這是酒吧一位非常專業的女士推薦的。入口,大堂,前台,酒吧,商店和餐廳的設計和安排都非常好。房間和衛生間都很整潔,完美乾淨。牀很舒服,布草質量好,毛巾柔軟。睡得像嬰兒一樣。:)早餐非常完美,你必須自己體驗。退房時接待處的女孩在付款前專業地解釋了我們酒店賬單的所有細節。謝謝Jufa Hotel Graz。