Great hospitality, friendly and helpful staff who made suggestions on how to make the most out of our stay in Graz (e.g how to move in the city, where to eat, places to visit,etc). Nice combination of the traditional and the new. Comfortable and clean rooms, many choices for breakfast.
Best Western Hotel Strasser 飯店就像一面鏡子,讓人憶起建於 1900 年左右的格拉茨市。 奧地利人的熱情好客和地中海南部的風情在歷史環境中融合 - 您將在格拉茨市中心遇到一家獨具特色的飯店。辦理入住登記非常簡單:櫃檯全天 24 小時有人為您服務。 抵達後,您可在大廳酒廊放鬆身心,飯店酒吧提供清爽的飲品,而且酒吧全天 24 小時營業。 早上,您可以享用我們每天為您精心準備的早餐,包括鮮榨橙汁和濃香的咖啡,細節方面盡善盡美。舒適的客房裡提供咖啡和茶、有線電視和小辦公桌。 配有淋浴設施的浴室中提供洗髮水、香皂、磨砂膏、香膏以及電吹風。 免費 WiFi 覆蓋整個飯店。飯店地處中心位置,毗鄰格拉茨火車總站,距 Schlossberg、Uhrturm、Murinsel、Kunsthaus and Co. 都只有不到 15 分鐘的步行路程。或者,您也可以免費搭乘有軌電車前往格拉茨市中心,電車站就在飯店大門前。 作為公共交通的一個重要樞紐,飯店附近的中央火車站有前往城市裡其他地方的主要巴士、有軌電車和火車。 在那裡,您還可以找到本地和長途交通工具。飯店自 1900 年起就以 Strasser 家族的名字命名。 歷史悠久的牆壁上有許多值得探索的東西:氣派的地中海風情、充滿趣味的新藝術風格、各種現代設施。 與格拉茨本身一樣多姿多彩。 如果您選擇了格拉茨的 Hotel Strasser 飯店,您將入住一家非常有特色的飯店。 我們期待您的光臨。
訪訪客2023.01.31
Hidden charges at checkout! AVOID! Booked a family room with breakfast for a fixed price, which included a breakfast price FOR THE ROOM. Booked on BW's own website!! At checkout, Hungarian Judit charged us 15 EUR extra based on the number of people. The hotel website guaranteed a price, super unfriendly Judit chsrged us extra! We explained the website only allowed breakfast for the room but she was stubborn and put greed over customer service. Left Hotel Strasser with a bitter taste of being cheated and thus (a) will never return and (b) be forced to out this con on TripAdvisor. Never coming back here, good riddance and 1 star!!
下榻開業於2023-12-31的Radisson格拉茨飯店,感受格拉茨的獨特魅力。從飯店很方便到達格拉茨站,僅有200m距離。包括Hauptbahnhof Graz、Kreuzkirche Graz和Elisabethinenklosterkirche hl. Laurentius - Der Konvent都在短距離內,入住飯店的旅客在該地區遊覽會很方便。飯店對客房的裝飾十分考究,每間設施齊全的客房都配備有房內保險箱、空調和液晶電視機。有飲水需求的旅客,飯店還為您提供了電熱水壺和咖啡壺/茶壺。除此之外,配備有吹風機的浴室是您消除一天疲勞的好地方。在餘暇時間,可以選擇去飯店的酒吧喝上一杯飲料,驅走所有的疲憊。貼心的送餐服務可以滿足那些喜歡在私人場合進餐的旅客。倘若您覺得飯店的餐飲服務無法滿足您的需求,附近的Eis Greissler Graz(Eis Greissler)(冰激凌)、Restaurant Brandhof(Restaurant Brandhof)和aiola upstairs(西餐)不妨可以試試。飯店提供健身室,旅客可以在這裡舒緩身心壓力。飯店設有會議廳,為旅客提供高品質的商務服務。提供乾洗服務,為您的旅途省心。
2024.09.10
Modern, clean. Our accommodation was spacious and well-maintained. Everything was fresh and modern. Reception was helpful and friendly. It's a short, safe walk to the old town centre. The hotel is right across from the main train station. Breakfast was buffet style but wholesome value for money.
對於想要捕捉格拉茨城市風采的旅客來說,因特城飯店-格拉茨是一個理想的選擇。從飯店出發,至格拉茨站僅有200m遠。附近很多景點,包括Hauptbahnhof Graz、Kreuzkirche Graz和Elisabethinenklosterkirche hl. Laurentius - Der Konvent都離飯店不遠。可以去飯店酒吧,舒適的環境,可供您休憩放鬆。如果您喜歡安靜的用餐,飯店可以提供房間送餐服務。倘若您覺得飯店的餐飲服務無法滿足您的需求,附近的Eis Greissler Graz(Eis Greissler)(冰激凌)、Restaurant Brandhof(Restaurant Brandhof)和aiola upstairs(西餐)不妨可以試試。飯店提供的健身室對於那些想要健身的旅客來說是一個好去處。飯店的會議廳和商務中心提供優質服務,是眾多商旅客選擇入住這裡的原因。飯店設有24小時櫃檯諮詢服務,為下榻至此的您提供最貼心的行程安排。
訪訪客2023.01.31
Plus points - the location is good and the rooms are a decent size with decent facilities Minus points - the staff friendliness was a bit hit and miss - some where great, some not so helpful. The room service was a bit patchy - one day no towels, another day tea and coffee not replenished. The parking was also not ideal - I booked this hotel because it had hotel parking. I arrived around 10pm and was told the car park was full and I'd have to find somewhere to park myself either on the road outside or search the internet for a car park close by! Not really what I wanted to hear having travelled for around 12 hours - fortunately there was one remaining space fairly close which was a relief. We were lucky for the remainder of our stay that we managed to get a space in the undeground car park. If you do get a space the car park is really good - well lit, modern and easy to park with good room for each parking space. Overall our stay was ok.
Hotel very comfortable for a short city visit. Rooms are clean, beds are very comfortable, duvet is so nice. Carpets in room give it a more basic feel but the room has what you need for a short trip. Rooms are quiet. There’s no frills but has what you need. Breakfast is fantastic. Staff are polite. Good location for public transport: trains, buses & trams. It’s an easy 20 min walk into the centre Hauptplatz der Stadt Graz.
TtztztztztzAmazing experience. This is how hotels should be run. Every staff we encountered was kind and professional. Breakfast was a treat. The art throughout the hotel is extraordinary and adds a taste of whimsy. So well located, with numerous restaurants nearby. However, the hotel menu is varied and well priced. We will be back.
Pleasent surprise! We stayed there for two nights and everything was taken care of. We mentioned that we have 2 toddlers and the rooms were well prepared for it. The whole room was spotless and clean as well as the bathroom. Our beds were clean and it felt so good to sleep in it. Breakfast was excellent and we had everything we wished for. The personnel is very friendly and accommodating. If we ever visit Graz again, this is the place we want to stay in. We can only recommend it. Best regards!
I do not recommend staying at the B&B Hotel - Graz Hbf -- details are below, but to sum it up, the condition of the hotel room was not appropriate for guests and we should not have been booked, and nothing was done to resolve the horrible smell in the room. My family and I booked two rooms for a weekend in July to stay in Graz to attend the Austrian Grand Prix, and have a hotel in close proximity to the train station. Because there were 4 people in our group, we needed to book two rooms. We were traveling with our young children so we requested rooms near to each other and were assigned rooms next door to each other. The smell and odor in one of the rooms that I was staying in with one of my children was horrible. It was coming from the shower drain, like something was rotting or clogged in there. It smelled as though someone vomited or put something decaying in the shower drain, along with cigarette smoke. It made the entire room smell disgusting. I spoke to the front desk attendant on Saturday morning and was told housekeeping would attend to it immediately. When we returned Saturday evening after being away all day, the smell was still overpowering. I was told the hotel was full and nothing could be done for us. I had the nighttime desk attendant come up to smell the room. I again spoke to the front desk attendant on Sunday morning and was told the room had been checked but nothing could be done. I asked her to please go into the room to understand the terrible smell and to move our room for Sunday night. We were moved to another room that evening since there were rooms available then. Even though it was not very warm outside, both rooms were also very warm, the air conditioning not appearing to be working. The windows did not have screens on them, so if we opened them to try to cool off the rooms (and also to air out the smell in the one room), the room would fill with moths. The condition of the one room was not appropriate for a guest to stay in, and it was an even bigger problem that no one could do anything to fix it. The multiple people at the hotel desk that we spoke with said nothing could be done because it was a weekend and the hotel was full on the Saturday evening. We were unable to sleep because the rooms were so warm and the smell in the one room made us feel ill. They could not provide a cot or roll-away so that all of us could stay in one room instead. I was later told by the hotel management: ”On Saturday morning the room was immediately checked after you spoke with the front deck, and the shower drain was opened and deeply cleaned. We just found out later that it didn't help, as it should, because a brand new part of the drain was needed.” Clearly from this message, there was a serious issue with the plumbing in the room. The condition of the room was not appropriate for guests to stay in it, and we should not have been placed there. I do not recommend this hotel, as it was also our most expensive hotel stay during our
訪訪客用戶一切都如我們所希望的那樣。酒店停車場位於酒店前面和建築物之間。接待處的一位非常專業的女士熱情地歡迎我們,並詳細解釋了我們需要了解的住宿,房間和酒店的一切。酒吧供應優秀的當地蓬蒂加默啤酒,這是酒吧一位非常專業的女士推薦的。入口,大堂,前台,酒吧,商店和餐廳的設計和安排都非常好。房間和衛生間都很整潔,完美乾淨。牀很舒服,布草質量好,毛巾柔軟。睡得像嬰兒一樣。:)早餐非常完美,你必須自己體驗。退房時接待處的女孩在付款前專業地解釋了我們酒店賬單的所有細節。謝謝Jufa Hotel Graz。