I do not recommend staying at the B&B Hotel - Graz Hbf -- details are below, but to sum it up, the condition of the hotel room was not appropriate for guests and we should not have been booked, and nothing was done to resolve the horrible smell in the room. My family and I booked two rooms for a weekend in July to stay in Graz to attend the Austrian Grand Prix, and have a hotel in close proximity to the train station. Because there were 4 people in our group, we needed to book two rooms. We were traveling with our young children so we requested rooms near to each other and were assigned rooms next door to each other. The smell and odor in one of the rooms that I was staying in with one of my children was horrible. It was coming from the shower drain, like something was rotting or clogged in there. It smelled as though someone vomited or put something decaying in the shower drain, along with cigarette smoke. It made the entire room smell disgusting. I spoke to the front desk attendant on Saturday morning and was told housekeeping would attend to it immediately. When we returned Saturday evening after being away all day, the smell was still overpowering. I was told the hotel was full and nothing could be done for us. I had the nighttime desk attendant come up to smell the room. I again spoke to the front desk attendant on Sunday morning and was told the room had been checked but nothing could be done. I asked her to please go into the room to understand the terrible smell and to move our room for Sunday night. We were moved to another room that evening since there were rooms available then. Even though it was not very warm outside, both rooms were also very warm, the air conditioning not appearing to be working. The windows did not have screens on them, so if we opened them to try to cool off the rooms (and also to air out the smell in the one room), the room would fill with moths. The condition of the one room was not appropriate for a guest to stay in, and it was an even bigger problem that no one could do anything to fix it. The multiple people at the hotel desk that we spoke with said nothing could be done because it was a weekend and the hotel was full on the Saturday evening. We were unable to sleep because the rooms were so warm and the smell in the one room made us feel ill. They could not provide a cot or roll-away so that all of us could stay in one room instead. I was later told by the hotel management: ”On Saturday morning the room was immediately checked after you spoke with the front deck, and the shower drain was opened and deeply cleaned. We just found out later that it didn't help, as it should, because a brand new part of the drain was needed.” Clearly from this message, there was a serious issue with the plumbing in the room. The condition of the room was not appropriate for guests to stay in it, and we should not have been placed there. I do not recommend this hotel, as it was also our most expensive hotel stay during our
下榻開業於2023-12-31的Radisson格拉茨飯店,感受格拉茨的獨特魅力。從飯店很方便到達格拉茨站,僅有200m距離。包括Hauptbahnhof Graz、Kreuzkirche Graz和Elisabethinenklosterkirche hl. Laurentius - Der Konvent都在短距離內,入住飯店的旅客在該地區遊覽會很方便。飯店對客房的裝飾十分考究,每間設施齊全的客房都配備有房內保險箱、空調和液晶電視機。有飲水需求的旅客,飯店還為您提供了電熱水壺和咖啡壺/茶壺。除此之外,配備有吹風機的浴室是您消除一天疲勞的好地方。在餘暇時間,可以選擇去飯店的酒吧喝上一杯飲料,驅走所有的疲憊。貼心的送餐服務可以滿足那些喜歡在私人場合進餐的旅客。倘若您覺得飯店的餐飲服務無法滿足您的需求,附近的Eis Greissler Graz(Eis Greissler)(冰激凌)、Restaurant Brandhof(Restaurant Brandhof)和aiola upstairs(西餐)不妨可以試試。飯店提供健身室,旅客可以在這裡舒緩身心壓力。飯店設有會議廳,為旅客提供高品質的商務服務。提供乾洗服務,為您的旅途省心。
2024.08.27
The hotel is brand new, opened in June this year. Our room was small but very nicely designed. It smelt good as we entered. With its wooden floors and furniture, it had a strong Scandinavian feel to it. Everything is new, sleek and modern. We slept very well and, given its location on a busy street and across from the railway station, remarkably quiet. The whole hotel is an oasis of calm. The breakfast buffet was outstanding. Unfortunately though, our experience at this otherwise excellent hotel was affected by our first few minutes there. We didn’t receive the best welcome: the receptionist was fully focused on someone behind us making a phone call rather than on what we were saying. She did not take any notice of us at all. We were already a little annoyed that the room we had booked the night before was, when we checked the room facilities online, cheaper on the day we checked in. When I asked her whether I could pay immediately rather than in the morning, as we wanted to get away early, she said yes, but it would “take a while”. It wasn’t until later that I realised I had no evidence that I’d paid, so had to ask her for a receipt. She didn’t give us any information about breakfast times, WiFi codes etc but I found that information on the tv screen in our room. Not too professional. Her colleagues on reception when we checked out were super professional and friendly though. First impressions count and if our first impressions had been better, I would have been more than happy to give this hotel the highest rating. We would still happily return though.
對於想要捕捉格拉茨城市風采的旅客來說,Augarten藝術飯店,設計飯店的一員是一個理想的選擇。著名的景點Augartenpark Graz、MuWa -- Museum of Perception ( Museum der Wahrnehmung)和FRida & freD - Das Grazer Kindermuseum均可步行很短距離到達。客房內的所有設施都是經過精心的考慮和安排,包括房內保險箱和空調,滿足您入住需求的同時又能增添家的溫馨感。服務人員會提前為您準備好瓶裝水,以滿足您的飲水需求。除此之外,配備有拖鞋、24小時熱水和吹風機的浴室是您消除一天疲勞的好地方。酒吧給旅客提供了一個舒適的環境,可供休憩。旅客想要在自己的房間邊聽音樂邊享受美食,只需呼叫送餐服務。在享受飯店貼心周到的餐飲服務的同時,也別放棄對周邊美味的探索,Eis Greissler Graz(Eis Greissler)(冰激凌)、Restaurant Brandhof(Restaurant Brandhof)和aiola upstairs(西餐)也許是可以讓您找到答案的地方。飯店種類繁多的休閒設施能為每一位下榻於此的您創造多元化的休閒空間,這其中包括Spa和健身室。飯店配備有會議廳,可供旅客使用。24小時開放的櫃檯服務可為您隨時提供訊息,以幫助您探索這個魅力之都。
What a great place to stay,just out of city centre but easy access in to town with a punctual and efficient tram and bus network. Originally booked the basic room (cheapest) upgraded when I got there and well worth the little extra with a balcony also. The staff were helpful and friendly and I look forward to returning pretty soon...
對於想要捕捉格拉茨城市風采的旅客來說,因特城飯店-格拉茨是一個理想的選擇。從飯店出發,至格拉茨站僅有200m遠。附近很多景點,包括Hauptbahnhof Graz、Kreuzkirche Graz和Elisabethinenklosterkirche hl. Laurentius - Der Konvent都離飯店不遠。可以去飯店酒吧,舒適的環境,可供您休憩放鬆。如果您喜歡安靜的用餐,飯店可以提供房間送餐服務。倘若您覺得飯店的餐飲服務無法滿足您的需求,附近的Eis Greissler Graz(Eis Greissler)(冰激凌)、Restaurant Brandhof(Restaurant Brandhof)和aiola upstairs(西餐)不妨可以試試。飯店提供的健身室對於那些想要健身的旅客來說是一個好去處。飯店的會議廳和商務中心提供優質服務,是眾多商旅客選擇入住這裡的原因。飯店設有24小時櫃檯諮詢服務,為下榻至此的您提供最貼心的行程安排。
訪訪客2023.01.31
Plus points - the location is good and the rooms are a decent size with decent facilities Minus points - the staff friendliness was a bit hit and miss - some where great, some not so helpful. The room service was a bit patchy - one day no towels, another day tea and coffee not replenished. The parking was also not ideal - I booked this hotel because it had hotel parking. I arrived around 10pm and was told the car park was full and I'd have to find somewhere to park myself either on the road outside or search the internet for a car park close by! Not really what I wanted to hear having travelled for around 12 hours - fortunately there was one remaining space fairly close which was a relief. We were lucky for the remainder of our stay that we managed to get a space in the undeground car park. If you do get a space the car park is really good - well lit, modern and easy to park with good room for each parking space. Overall our stay was ok.
Friendly and polite staff, perfect breakfast! Parking availability , either the hotel's or across the street on public parking. Reasonable distance from city center aproximataly 15min walk. Clean and huge room, comfy and large bed! Need to say more?
I got a cold due to no heating in the room. (middle of January). Next day I complained and got assurance that they will fix it by the evening. They did nothing. No replacement room was offered, even though hotel is half empty. No extra blanket in the room. I could not ask for one, because reception does not work after 8PM. It was horrible, not more than 10 degrees Celsisus. Apart from that: No maids? Nobody even collected the dirty towels or made up my bed. All I have got for breakfast was a small butter and jelly. The second day, they even forgot to bake/buy any bread for breakfast until it was too late for me as I had meetings in the morning. So, cold and hungry... Do not go there
若想要遊覽塞思伯格,eee 飯店格拉茨將會是一個不錯的的住宿之選。飯店地理位置優越,距離格拉茲機場3km,距離Feldkirchen-Seiersberg Bahnhof2km。到Pfarre Graz-Straßgang僅需步行很短距離。飯店坐落於舒瓦茲休閒中心邊,附近還有很多景點包括MAXX Entertainment Graz和Paintballaction。所有極具特色的客房都配備有房內保險箱和衣櫃/衣櫥,讓您感受到更加貼心細緻的入住體驗。浴室內提供吹風機,讓您感受到賓至如歸的享受。如果您喜歡安靜的用餐,飯店可以提供房間送餐服務。若是覺得飯店的餐飲無法滿足您挑剔的味蕾,不妨去附近的Riegler's Vinothek(西餐)、The Crazy Dogs(快餐簡餐)或Kolimbatovic(西餐)品嚐下一流的推薦美食。飯店休閒區提供了各類設施,您可以在這裡舒緩身心壓力。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
訪訪客2023.11.15
Sehr nettes und modern gehaltenes Hotel. Der Checkin erfolgt über einen Automaten. Die Zimmer sind hell und freundlich gestaltet und wirken sehr modern. Es sind ausreichend Parkmöglichkeiten vor dem Hotel vorhanden. Direkt am Hotel befindet sich auch ein Restaurant.
不論是商務還是休閒旅客,格拉茨溫德姆華美達飯店都能讓您的烏特普倫斯塔滕之行變得更加美好而難忘。從飯店到格拉茲機場2km遠,到Flughafen Graz-Feldkirchen Bahnhof3km遠,均很便捷。旅客們會發現Schwarzl Freizeitzentrum、Skulpturenpark和sterreichischer Skulpturenpark距離飯店都不遠。飯店佔盡地理之宜,Österreichisches Luftfahrtmuseum Graz、Event Center Schwarzl和MAXX Entertainment Graz離此都很近。飯店對客房的裝飾十分考究,每間設施齊全的客房都配備有房內保險箱和空調。有飲水需求的旅客,飯店還為您提供了電熱水壺和咖啡壺/茶壺。酒吧旨在為旅客和您的朋友提供一處消遣的場所。如果旅客想在自己的房間舒適的用餐,飯店可提供客房服務。倘若您覺得飯店的餐飲服務無法滿足您的需求,附近的Riegler's Vinothek(西餐)、The Crazy Dogs(快餐簡餐)和Noodlebox不妨可以試試。房客既能在 健身室揮灑汗水,也可以在桑拿浴室放鬆身心。飯店的會議廳和商務中心將熱情的服務與專業的素質完美地結合在一起。飯店設有24小時櫃檯諮詢服務,為下榻至此的您提供最貼心的行程安排。
RRoad531216084572023.06.30
This hotel is easy to get to and it only 10 mins drive to the airport. There is parking around the hotel and I was charged €8 to park overnight. I didn’t see any options for a hotel bus shuttle and in a previous stay I paid €20 for a taxi to/from the hotel My room was quite big with lots of room. The room looks updated and modern and there was a comfortable king bed, flat screen TV (hardly any English speaking channels) work table, lounge chair and side table to relax in. The room had air conditioning with an old thermostat, you could hear the air conditioning running but even if it was on for a long time I didn’t feel the room getting any cooler. In fact I had to open the window in the evening to cool the room down, I was facing the busy motorway so there was a lot of road noise from the open window. The bathroom was a good size, with room to put toiletries at the sink and a good shower Wifi was available throughout the hotel and worked fine. The hotel does have a fitness room but I didn’t use it. The hotel does have a small mini market at reception that you can buy snacks. There is a bar and restaurant at the hotel I only stayed one night and the restaurant was only doing a buffet dinner at that time. I arrived to eat barely 20 minutes after the restaurant opened, but the food presented looked and tasted as if it had been sitting out for hours. The pork dish was oily, overcooked and chewy, the chips were a mixture of undercooked and overcooked and barely warm, the bread felt and tasted a couple of days old, the pasta was stodgy and the sauce was congealed. The salad, fruit and dessert options were fresh, but the selection was small. For the price of €20 I was disappointed I also had breakfast the next morning, it was €16, and again the food wasn’t that tasty and there was a limited selection Overall this hotel is clean comfortable hotel if you are staying before a flight, and I would stay here again, although I would be eating elsewhere
訪訪客NED Hotel Sehr schönes, erst im Oktober eröffnetes Hotel, welches anscheinend früher ein Reitstall war, was im Frühstückssaal noch sehr gut erkennbar ist. Es hat uns an nichts gefehlt, top modernes Zimmer mit Klimaanlage, Kühlschrank ect... Super freundliches Personal und ebenso hervorragendes Frühstück, sehr zum weiterempfehlen 👌Es gibt absolut nichts zu reklamieren ausser evt, dass die topmoderne, wunderschöne Dusche von vorne her nicht zu schliessen ist? 🤔
VVASSO KGreat hospitality, friendly and helpful staff who made suggestions on how to make the most out of our stay in Graz (e.g how to move in the city, where to eat, places to visit,etc). Nice combination of the traditional and the new. Comfortable and clean rooms, many choices for breakfast.
Nnickhogan99This hotel should not be 4 star. Unmanned desk of an evening, no bar area and living in the 80’s. I know reviews are subjective but it is my opinion having stated at an amazing 3,star hotel recently. Rooms were ok but even though they look recently renovated they were not welcoming. We came back early from dinner on our first day, 8pm only to find no bar available and no English channels apart from CNN! Breakfast was pretty good, efficient. They have a nice balcony area to sit but we were told off for feeding some small birds. We left a coffee cup from our first breakfast on the sideboard which was never taken away and room not cleaned properly just the duvet folded on day 2. All the little things add up to a very very average stay.