The hotel is in a great location, being an easy walk to many tourist attractions. Our superior room was of ample size, but had lots of unused space. The full length windows opened onto a faux balcony which offered views of the clock tower, the nearby square and interesting buildings. The bathroom was small, but serviceable. As a Titanium Discovery member, I was given a nice plate of cakes, a bottle of water and a room upgrade. Staff were friendly and efficient. Pre-stay emails were responded to promptly, questions answered and requests granted. Breakfast was fine with a good selection of cold cuts, bread and bakery items, juices, food warmers with the usual offerings plus eggs to order.
Hidden charges at checkout! AVOID! Booked a family room with breakfast for a fixed price, which included a breakfast price FOR THE ROOM. Booked on BW's own website!! At checkout, Hungarian Judit charged us 15 EUR extra based on the number of people. The hotel website guaranteed a price, super unfriendly Judit chsrged us extra! We explained the website only allowed breakfast for the room but she was stubborn and put greed over customer service. Left Hotel Strasser with a bitter taste of being cheated and thus (a) will never return and (b) be forced to out this con on TripAdvisor. Never coming back here, good riddance and 1 star!!
Plus points - the location is good and the rooms are a decent size with decent facilities Minus points - the staff friendliness was a bit hit and miss - some where great, some not so helpful. The room service was a bit patchy - one day no towels, another day tea and coffee not replenished. The parking was also not ideal - I booked this hotel because it had hotel parking. I arrived around 10pm and was told the car park was full and I'd have to find somewhere to park myself either on the road outside or search the internet for a car park close by! Not really what I wanted to hear having travelled for around 12 hours - fortunately there was one remaining space fairly close which was a relief. We were lucky for the remainder of our stay that we managed to get a space in the undeground car park. If you do get a space the car park is really good - well lit, modern and easy to park with good room for each parking space. Overall our stay was ok.
Hotel very comfortable for a short city visit. Rooms are clean, beds are very comfortable, duvet is so nice. Carpets in room give it a more basic feel but the room has what you need for a short trip. Rooms are quiet. There’s no frills but has what you need. Breakfast is fantastic. Staff are polite. Good location for public transport: trains, buses & trams. It’s an easy 20 min walk into the centre Hauptplatz der Stadt Graz.
滿意
71 reviews
4.4/5
每晚起價
NT$2,082
查看空房情況
查看所有Graz Ostbahnhof-Messe Bahnhof飯店
精選Graz Ostbahnhof-Messe Bahnhof住宿推薦
查看全部
過去 30 天內最熱銷的Graz Ostbahnhof-Messe Bahnhof附近飯店
No.1
4.3/5
47 則評論
PLAZA INN 格拉茨
格拉茨 | 距離Graz Ostbahnhof-Messe Bahnhof0.15KM
"Good Location"
選取日期來查看價格
No.2
4.2/5
54 則評論
愛米迪亞格拉茨貝斯特韋斯特優質飯店
格拉茨 | 距離Graz Ostbahnhof-Messe Bahnhof0.57KM
"位置很好""體驗很棒"
選取日期來查看價格
No.3
4.5/5
40 則評論
阿美迪亞豪華套房飯店(Amedia Luxury Suites Graz Trademark Collection by Wyndham)
格拉茨 | 距離Graz Ostbahnhof-Messe Bahnhof0.6KM
"Good Location"
選取日期來查看價格
No.4
4.4/5
53 則評論
Augarten藝術飯店,設計飯店的一員
格拉茨 | 距離Graz Ostbahnhof-Messe Bahnhof1.09KM
"Good Location"
選取日期來查看價格
No.5
4.4/5
43 則評論
Motel One格拉茨
格拉茨 | 距離Graz Ostbahnhof-Messe Bahnhof1.59KM
"Good Location"
選取日期來查看價格
No.6
4.3/5
61 則評論
戈爾納飯店
格拉茨 | 距離Graz Ostbahnhof-Messe Bahnhof1.48KM
"Good Location"
選取日期來查看價格
No.7
4.4/5
63 則評論
格拉茨傳統華麗帕克飯店
格拉茨 | 距離Graz Ostbahnhof-Messe Bahnhof2.01KM
"Good Location"
選取日期來查看價格
No.8
4.2/5
108 則評論
達斯維澤飯店
格拉茨 | 距離Graz Ostbahnhof-Messe Bahnhof2.01KM
"早餐很棒"
選取日期來查看價格
查看其他旅客對格拉茨飯店的評價
查看全部
查看真實旅客的評論,找到最適合的完美住宿
4.6/5
很好
TtztztztztzAmazing experience. This is how hotels should be run. Every staff we encountered was kind and professional. Breakfast was a treat. The art throughout the hotel is extraordinary and adds a taste of whimsy. So well located, with numerous restaurants nearby. However, the hotel menu is varied and well priced. We will be back.
Pleasent surprise! We stayed there for two nights and everything was taken care of. We mentioned that we have 2 toddlers and the rooms were well prepared for it. The whole room was spotless and clean as well as the bathroom. Our beds were clean and it felt so good to sleep in it. Breakfast was excellent and we had everything we wished for. The personnel is very friendly and accommodating. If we ever visit Graz again, this is the place we want to stay in. We can only recommend it. Best regards!
I do not recommend staying at the B&B Hotel - Graz Hbf -- details are below, but to sum it up, the condition of the hotel room was not appropriate for guests and we should not have been booked, and nothing was done to resolve the horrible smell in the room. My family and I booked two rooms for a weekend in July to stay in Graz to attend the Austrian Grand Prix, and have a hotel in close proximity to the train station. Because there were 4 people in our group, we needed to book two rooms. We were traveling with our young children so we requested rooms near to each other and were assigned rooms next door to each other. The smell and odor in one of the rooms that I was staying in with one of my children was horrible. It was coming from the shower drain, like something was rotting or clogged in there. It smelled as though someone vomited or put something decaying in the shower drain, along with cigarette smoke. It made the entire room smell disgusting. I spoke to the front desk attendant on Saturday morning and was told housekeeping would attend to it immediately. When we returned Saturday evening after being away all day, the smell was still overpowering. I was told the hotel was full and nothing could be done for us. I had the nighttime desk attendant come up to smell the room. I again spoke to the front desk attendant on Sunday morning and was told the room had been checked but nothing could be done. I asked her to please go into the room to understand the terrible smell and to move our room for Sunday night. We were moved to another room that evening since there were rooms available then. Even though it was not very warm outside, both rooms were also very warm, the air conditioning not appearing to be working. The windows did not have screens on them, so if we opened them to try to cool off the rooms (and also to air out the smell in the one room), the room would fill with moths. The condition of the one room was not appropriate for a guest to stay in, and it was an even bigger problem that no one could do anything to fix it. The multiple people at the hotel desk that we spoke with said nothing could be done because it was a weekend and the hotel was full on the Saturday evening. We were unable to sleep because the rooms were so warm and the smell in the one room made us feel ill. They could not provide a cot or roll-away so that all of us could stay in one room instead. I was later told by the hotel management: ”On Saturday morning the room was immediately checked after you spoke with the front deck, and the shower drain was opened and deeply cleaned. We just found out later that it didn't help, as it should, because a brand new part of the drain was needed.” Clearly from this message, there was a serious issue with the plumbing in the room. The condition of the room was not appropriate for guests to stay in it, and we should not have been placed there. I do not recommend this hotel, as it was also our most expensive hotel stay during our