草谷最佳西方住宿

Do not stay at this hotel. First of all, it does not look like the picture at all. It was run down. We figured we could overcome this. We walked in the room and the girls feet automatically turned black from the carpet. The next morning we go to eat and there are no plates. The sausage was half burnt, half not cooked. The one person working the buffet couldn’t keep up the entire time we were there. The next day, I found out they had charged us twice. When we checked in I told them we reserved on a third party site. Could I change the card? They said sure. Apparently, that was something they couldn’t do. We ended up having to fight to get one of them cancelled. The pool was absolutely filthy and my kids wouldn’t go in it. One day we needed extra towels and shampoo, body wash, and conditioner. We called and they didn’t come. We called again and they didn’t come. I eventually had to call corporate to get all of this and it took an hour and a half. This was the worst experience we have had in a hotel in years.