蓋洛德德克薩斯度假飯店及會議中心

The checking in and checking out process was smooth! We loved everything from the room to the waterpark. The housekeeping staff was on top of everything and made sure our room was spotless each day. Room service arrived early every time less than 20 minutes. The resort was spotless and valet is quick and easy.

Nice place to take the family. Lots to do here. Many nearby locations via shuttle bus. Highly recommend.

Unfortunately, it was a disappointment as soon as we walked in the door to check in. The front staff was not very friendly, we waited to check in for about 30 minutes. Once we checked in, we were informed that paradise island was closed during our stay except for The last day of our stay. Parking was expensive and we felt like we were being held hostage. When we walked into our room, it smells very old, and we were unable to cancel our reservation due to booking through *******. All of the restaurants closed very early, and there was a lot of walking involved. The pool was definitely the best part of our stay. Would not recommend and will not be going back. It is unfortunate, we were really excited about the mother daughter trip.

Paid $400 for the smallest cabana for 2 people. The cushions on the lounge chair were extremely dirty. You couldn't bring out the chairs to tan and there were no available chairs outside f cabana. So we were stuck inside and not able to relax and tan. Many ants. Definitely not worth the price. Bugs in room. The Mexican Cantina's fajitas and chicken enchiladas were terrible even after we sent them back. Not god flavor and fajitas cold but rice etc. was hot even after waiting a long time for the food. We didn't even take the left overs which was 90% of food.. Service was extremely slow. The Texas Station serviced us undercooked fish in the fish and chips order. Trees and plants very nice but this time not a good experience at the Gaylord. Not sure we will return. Spent well over $1,500 for 3 nights even with Marriot Bonvoy points used.

My child woke up with a high fever and they would not even agree to any refund or reschedule fee. I’ll book elsewhere for our trip next time.