The front desk was excellent. I wish our room had air conditioner. We had a unit that ventilated out side. It was loud and
Almost in the middle of the room. We were so hot at night, that we actually were sweating and it was hard to sleep.it was so hot. We sweat to high heaven at night in the bedroom!
If there is a next time, I will ask before going up, does the room have a regular air conditioner??? I never thought I had to do that. We even checked in after3.
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訪客用戶
入住於 2022 年 5 月
家庭出遊
1 則評論
5.0/5
超棒
發布於 2022 年 5 月 9 日
We stay in this hotel often. Service was fantastic. Our room was very smelly from cigarette smoke. Next time I will request a different room.
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Amanda
入住於 2023 年 6 月
家庭出遊
5.0/5
超棒
發布於 2023 年 6 月 19 日
We are a family of 5 and went for a baseball tournament. We stayed in a suite with the kitchen. It allowed me to cook meals and not have to go out to eat for each meal. (I DID make easy things so I didn't have to spend my whole time cooking) Suite was spacious and had separate rooms when you needed space. I LOVED that they had full sized shampoo/conditioner/bodywash!!!! Three girls having to use tiny bottles is no fun. The staff was incredible, and the surrounding area had plenty to do in the downtime. We WILL stay here next time we have to go in the area.
翻譯
Christopher Jerome
入住於 2023 年 5 月
其他
1.0/5
發布於 2023 年 5 月 1 日
I stayed at this property approx. 8 times in the past. The cut backs were unacceptable. No pens/paper in room. No house keeping unless requested at front desk. ( I mean none) except for every 5 days. Phone in room had no buttons on them until I complained and the staff installed new ones. The pool/hot tub were very dirty and require paint. New carpet in hallways hadn't been vacuumed in 2 weeks. I checked. No staff to clean. No HBO which was a promo staple for this location in past. Large holes in the court yard furniture(sponge popping out of couches and chairs. Evening social(light food) cut down from 4 evening (Mon-Thurs 5-7) to only on Wednesdays. This location use to offer light grocery shopping before you arrive and a menu on the fridge. All gone. This was the worst Hilton experience I have ever had. Shame on Hilton.
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Enrique
入住於 2023 年 4 月
商務出差
5.0/5
超棒
發布於 2023 年 4 月 7 日
El cuarto es muy amplio, limpio y acogedor. Lo recomiendo para uso de trabajo o familiar. Excelente opcion.
翻譯
Zoeye
入住於 2023 年 3 月
家庭出遊
5.0/5
超棒
發布於 2023 年 3 月 28 日
Nice in appearance. Friendly check-in / check-out. Appreciate the shuttle service to / from DFW airport
翻譯
Mike
入住於 2023 年 6 月
其他
4.0/5
很好
發布於 2023 年 6 月 27 日
Breakfast was decent. Service was good. Close to everything in grapevine
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Sachiko
入住於 2023 年 10 月
家庭出遊
5.0/5
超棒
發布於 2023 年 10 月 8 日
スタッフが親切で良かった。
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River
入住於 2024 年 2 月
家庭出遊
5.0/5
超棒
發布於 2024 年 2 月 21 日
The only thing I wish I knew before staying here was they were doing some remodeling. Other than that this place was an amazing! The staff was great. We stayed in a 2 room suite and now we will most likely stay at any Homewood Suites whenever we travel. Game changer.
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Krystalyn
入住於 2024 年 2 月
家庭出遊
5.0/5
超棒
發布於 2024 年 2 月 20 日
Super friendly and helpful staff. Spacious rooms! Family/kid friendly with a great indoor pool and hot tub. 5 minute walk to the mall (with Lego Land, Aquarium, restaurants, shopping, arcade, etc.).
We would definitely stay here again!
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Haley
入住於 2024 年 1 月
家庭出遊
5.0/5
超棒
發布於 2024 年 1 月 29 日
The front desk staff was very welcoming and definitely had those good family values. They were helpful and patient and they made our stay even more enjoyable. The room was spacious and breakfast was fresh and the ladies serving breakfast were very diligent about replacing whatever was gone. Thank you for making our stay wonderful.
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Joshua
入住於 2024 年 1 月
其他
3.0/5
發布於 2024 年 1 月 21 日
Room was nice a lil dirty under beds and dusty lamps and both lotions were coming off the wall ... but the hot tub was nasty ngl i base renting a place off of if it has a hottub or not so finding this one filthy and not hot ..relly ruined it for me
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Derek
入住於 2024 年 1 月
家庭出遊
3.0/5
發布於 2024 年 1 月 4 日
The windows in our place were leaking in cold air. Constantly had to have the heat on. I should have said something while I was there. I was in room 412. You should fix that. The cleanliness is good. But looks might need some updating. Carpets bathrooms etc. thanks you.