Unfortunately it is slightly misleading to say this hotel has a lift to the 1st & 2nd floor, there is a lift but it is only on level with a few rooms, the majority of rooms are along multiple corridors & required going up & down stairs. Even ”ground floor” single rooms are up a few stairs. Would advise against staying if you have mobility issues or phone to ensure you can book one of the few rooms on level with the lifts. I had to go all the down to reception report my TV not working, then had to do it again an hour later when nobody had been up to deal with it, The receptionist had to ask for my room number again, so guess the original note went missing. They did come up shortly afterwards and then had to go and find a replacement remote control as it was faulty. Had a decent breakfast & at least there was plenty left, unlike last time when half the hot plates were empty & even the staff moaned when they started helping themselves when guests were still eating. Nice enough hotel, but it is a rabbit warren of rooms & don't try to use the lift when coach parties arrive with loads of luggage, you'll have a long wait. Need to put up proper yellow health & safety warning signs on doors with a step behind them and also repair uneven floor areas.
78 評價