美國大溪地經濟套房

This was honestly a terrible experience for my family we have been hotel hoping for about two months now while in between homes and we've stayed in most of the hotels in the area this was by far the worst and it's was a toy bummer because we were excited for the large space. I'll just give one example probably the worst of the experiences we encountered well we had went out to grab something to snack on for our movie night with the kids and it was raining super heavy we were only gone for a short period of time maybe 30-49 minutes and we returned to our room key not working icing on the cake is our 4 year old locked out keys in our car trying to help get little brother out of car . When we tried contacting front desk they were closed we followed with contacting emergency number and no answer we were stuck in the rain kicked out of our room for hours eventually tow guy showed got our car unlocked so at least we had shelter from the rain with our kids. I did something I shouldn't have and pried a window open to get inside but I had enough I wanted dry clothes it was just awful.

Staff is friendly. Some of the guests however, lack consideration for the property. The way guests leave there trash around the bins is RIDICULOUS

Not happy! For some reason our room was overbooked! Reservation was made weeks in advance, yet they didn't inform me of this situation until I was 1 hour away. I had to find other accommodations from my phone, on the side of the road. This was very inconvenient, and troubling. I will never book this establishment again!

The property doesn’t have a 24 hour front desk. There is a number on the door that I called for check in - lady told me ‘she tried calling me many times’ and then just went ahead and canceled by reservation!!-( funny because I didn’t get any calls ). Multiple activities happening in town and I had to call many many hotels till finally I found a place. Travelled with young kids and almost was forced to turn around and drive all the way back because I did t want to spend the night on the street with kids . Awful .

Got a call that they canceled my reservation because my card didn’t go through. Called my bank and they said a charge was never even attempted. So I was left scrambling to find a hotel to stay at when I was half way there! There was a wait list and they had already given my room away. Who does that?

We were not able to get into the room. Finally we were let in and was told if we left we would have to call to be physically let in again. TV not working. They said I was not charged for the room but the charge is still on my card.