BUYER BEWARE - I booked 2 rooms at this hotel back in January for 2 nights in May using the Semi-Flex rate, which allows cancelation/modification up to 5 days before your stay. I needed to cancel 1 night of my 2 night stay and the price was going to increase from $267 to $392! I am a loyal Hilton diamond member (for 23 years) and I called the hotel to see if there was anything they could do about the significant rate change. I was direted to Manager Jennifer Sheppard who told me there was nothing I could do. I told her that this seemed like price gouging. She proceeded to tell me that I was yelling at her (and my tone was completely civil) and that if I continued, she would discontinue my business. I asked her if there was anyone else that I could talk to because this practice should be illegal!! She said that there was a 2-night minimum; however, no where in my confirmation or initial booking does it state that. When I continued to explain that I felt that this was unfair, she canceled both of the rooms without my authorization. I have never experienced this treatment or such a hugh price increase for a reservation. I am wondering about Hilton in general - is this their new MO?
大章克興Residence Inn 飯店為忙碌一天的旅客提供一個放鬆身心的好地方。 到大章克申觀光的人一定會發現大章克興Residence Inn 飯店是一個很棒的住宿選擇。 大章克申機場約距離1km且Amtrak站約距離8km遠,旅客很容易前往飯店。 該區域內可看見多元活動,Gate Guardians at Aviator's Memorial Park, Grand Junction Regional Airport,Rocky Mountain Wing CAF和St Matthew's Episcopal Church都在附近。 當客人有多餘的休閒時間,可使用現場的各種設施。 這間大章克申飯店在網站上提供了停車場。
滿意
46 reviews
4.3/5
每晚起價
NZD 168
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4.2/5
不錯
YYINGLIclear and smile service !!! so next time live here again
Bbakerwoman25This establishment needs a better cleaning crew. A crew that cares. Our bathroom was dirty, the sink handle was coming off, the room itself had a dirty floor that was covered with a chair, so it wasn’t seen, and the curtains were not hung correctly over the patio door, very sloppy when we talk to the person in charge we were put off. I wouldn’t recommend this motel.
great night sleep and great staff Robin and Amber are amazing people. they go above and beyond to make your stay pleasant. peaceful and dog friendly. plenty of room to relax. The grounds keeps Chris and Joey work hard to keep the place clean. thank you .