大開曼島麗思卡爾頓飯店(The Ritz-Carlton, Grand Cayman)

這是我們第二次來這家麗茲酒店，我不會回去。服務真的達不到標準！特別是在戶外靠近游泳池和海洋的地方。人手非常不足。隨著時間的推移，工作人員沒有清理乾淨，所以我們的桌子和周圍的桌子上有一堆垃圾。泳池酒吧的服務非常好，七點早午餐也很棒。我們的房間地毯上有一個巨大的污漬。 329 號房間。我只記得我們上次訪問時這是一次非凡的賓客體驗，但事實並非如此。

很棒的住宿體驗。工作人員非常好，度假村有漂亮的休息室/餐廳的內部和外部。聖六月和客房服務提供了美味的食物。服務非常出色，絕對物有所值。肯定會回來或考慮入住其他麗思卡爾頓度假村。

It was excessively expensive including the exchange rate where it was 1.2 usd to 1 kyd everywhere around the island except at the Ritz where it was 1.25:1. We ate at different restaurants and hotels around the island only here was this exchange rate. I will rethink next time staying at the Ritz Carlton.

We have stayed all over the Caribbean and the staff here is the best we have encountered. The food inside the hotel is fantastic by any standards. The hotel is run at a level that is rarely found these days. Last summer we spent a week at the Ritz Reserve property in Dorado and this stay may have been better.

The staff was amazing each and every day! At the beach, at restaurants, housekeeping, door greeters, front desk, in room dining, everyone you pasted by...makes a huge difference when staff is kind, helpful and smiling!

Creo es el mejor hotel de la playa seven miles , esta muy bien ubicado, la playa frente al hotel es muy buena y tranquila y las instalaciones del hotel son excelentes.El servicio y el personal muy profesional y atento. Muy recomendable para quienes pueden pagar su costo

Not a ritz, from food to services

This was our first stay at a Ritz Carlton and the staff and service was exceptional! We booked an ocean view room and it was definitely worth it and good to be close to the beach (some rooms are on other side of resort and a bit of a trek). The beach is great (go out early and reserve good chairs). Restaurants were adequate. Interior of hotel and rooms were redone sometime fairly recent and decor was great.

I have stayed at the Ritz Carlton twice and it is nothing but an extraordinary experience. I have already booked my trip back to the Caymans in 2024 and plan on staying once again at the Ritz.