聖約爾根公園飯店

Good location, it’s not far from the city, golf course is nearby

Very nice hotel. Great spa and service minded staff! We checked in late and the front desk booked a taxi to our restaurant in adgangen because we were short on time. Great pool area with indoor and outdoor pools.

Overpriced and terrible service. And if you complain about anything, they will simply ignore you. Don’t bother; Gothenburg has many other hotels and restaurants to offer. I have been a Gym member at Sankt Jörgen for over 10 years; my wife and I usually treat ourselves to overnight stays there a couple of times a year; I even held a full-day work conference at their golf annex five or six years ago. So I know the place and what it used to be like. The hard truth is that it has gone downhill, hard. For this stay my wife and I didn’t get the room we ordered. We ordered park view and got city view and got stuck there because the hotel was fully booked and all the guests already checked in. But the front desk people were very, very sorry. When I wanted to tell the staff about the table I wanted to book for dinner (a tradition of ours full of good and bitter-sweet memories gathered over the years) I was informed that making such reservations was no longer possible. When I pointed out that the room I got was not what I paid for and that this stay was off to a bad start, the front desk told me that they would do their utmost. Come dinnertime, the Maître D´ shows us to a table which is not the one I wanted. Fine. No other tables available, I guess. They did their best. Except they didn’t, as I soon found out, because much better-placed tables got freed only minutes after we arrived. When I spoke to the Maitre D’, his contempt could not have been more obvious. Those tables are needed for other guests (so it is possible to book tables, just not for me) and anyway we are already sitting and we should be happy where we are. I pointed out that it is possible to move guests, at which point the Maitre D’ simply turned away and left me there. Never in my life have I seen such disdain. I was shocked. Complaints to the front desk didn’t help. Lots of nice words and head bobbing full of understanding and kindness, but no real efforts made. They promised to talk to the restaurant about what could only be a communication issue and to get back to us, which of course they never did. Foodwise, our starters were horrible and our main course barely passing. And all of this cost us the tidy sum of SEK 4,200 for one night in a hotel room which was not of the type we ordered, access to the hotel swimming pools, and a bad dinner made even worse by the Maître D’ with the wort attitude I have seen in my life. Upon checkout, we found out that we had the honor of being asked to settle the whole bill, because long-standing loyal guests like us be damned, I guess. So don’t bother with this place; Gothenburg has better hotels and restaurants to offer.

The positive: The location was excellent. The room was practical and nice layout, with a small pentry. The negative: Check-in was very slow, and on-line check in did not work at all (due to maintenance). Despite having called earlier to announce very late arrival with two children, the sofa bed was not made at all, there was not even a mattress. Took a lot of time to get it done. We had to ask to get the room cleaned, despite not opting out of it. Even then the room was not cleaned half of the days. Constantly too few bath towels and ran out of toilet paper completely. The sofa bed for the kids was uncomfortable (and our kids are not very picky). Breakfast was in the basement ball room without windows, not inspiring at all even though there were omelettes freshly made. Dirty dishes. Long queues for the two available coffee machines. On the website it states that there are goodie bags for children upon check-in. These do not exist, however we were given a nice box of chocolate as compensation. A Whittard paper bag with a large box of tea that we had bought in Covent Garden disappeared from the room, we assume it was accidentally thrown out with the garbage on one of the days we did get cleaning??? However, we tried to contact housekeeping as well as the hotel on the day we left and also twice by email afterwards and have not recweived any response whatsoever. Very disappointed.

Cozy hotel with a good location just outside central Gothenburg. Nice spa with several different types of treatments. As for food, you can eat in their bar or restaurant Inez o Ernst. We chose to eat at Inez. The food was good, took the catch of the day which was Långa. The hot dish arrived quickly and was very good, but then we were completely forgotten. When we waited 35 minutes for our waiter to notice that we had finished eating our main course and offer dessert, we gave up. She walked past our table several times without paying attention to us, finally we asked to get the bill from another waiter. We had table 1045. Perhaps you should take this further as you missed a lot of additional sales due to an inattentive waiter. Looking forward to your comment.