新卡賽塔飯店

El gerente no coje el teléfono, así si tienes una emergencia te puedes morir, no da la cara, todo a través de una máquina, le pides una habitación superior, y te da la de los enanitos, sin aire acondicionado, sin secador de pelo, sin frigorífico... Un desastre

We couldn't gain access as their self check-in system didn't recognize our Spanish identity. There was not a single member of staff around, called the telephone number given for assistance, to no avail. We had to abort our stay, as this is so remote, no one around to help. Reported to the hotel and ***********. However they have charged us for 2 rooms and are refusing to give us a refund. Can only say don't go here, unless you know that they have staff on duty. The whole hotel looked like it was closed for winter. Disgusting attitude towards a genuine customer with a genuine problem. Do yourselves a favour, don't book a stay hete