聲望華麗飯店及水上樂園俱樂部 - 全包式(Prestige Deluxe Hotel Aquapark Club - All Inclusive)

Everything about this hotel was great. Food good, price great, plenty for kids to do. Not many English people there but we prefer it that way anyway. Not really one for making friends. Had a full chilled time

I called last evening maintenance at the reception to tell them in the bedroom air is unbreatheble and to fix the AC either to open window(which that one aswell its blocked) nothing been fixed , workman said "tomorrow" never came back. The ceiling bit which is covering the AC from bedroom has been left open, unsafe for a child to step in the bedroom.

The pictures on the website are a real scam. Everything it’s super dirty:plates,cups,glasses… The rooms are not clean,the sofas are broken and the windows are horrible;in the balcony you can’t stay…it’s super small. Ufffff…one of the most horrible experience; I didn’t expect a red carpet,but the standard cleaning supposed to be done. The food it’s …. The only good thing:waiters and bartenders:Peter-in the restaurant,Sevil and Reydzhan-in the bar. Unfortunately,this is the truth. The photo doesn’t reflect the reality. This hotel can not have 4 stars…it’s impossible!!!

Cleaning was a big problem, apart from the toilet paper ,the bathroom was not cleaned properly. Sand in the shower cabin, hair and sand on the tiles in the bathroom, the bathtub faucet and the shower cabin were full of limestone, a sign that they were not cleaned after those who were before. We found trash in the room behind the sofa from previews clients. The management doesnt control the cleaning staff, they dont do their work not in the room nor in the public areas. public toilets not recommended for use. I basically cleaned with disinfectant wipes the toilet, the shower cabin, and sink.

Bad service, bad employees. A girl comes out of the pool freezing and they don't give her a towel because she doesn't have a ticket. She cries but the employee doesn't care. Unpleasant in the dining room. Unpleasant at the reception. Bad experience and we will never return to this hotel. They must get their employees to smile a little. An unpleasant place.

Just returned from. 6 day stay and overall we had a fab holiday. Family holiday age range 2 to 54yrs Pros Spotlessly clean Fab sized rooms Very comfy beds Facilities for kids amazing Pools fab (very cold but good) Food (good quality not loads of choices but always something to eat) Snack bar/pool bar good Pool towels provided Not too far from.beach Beach's are lovely Cons No diet pop at all ( think this definitely needs changing as should provide at least 1 type of sugar free pop ) Food sometimes cold (is microwave to warm Food up in but not always the best for chips) If you want sun all day you have to move from one pool to another as a lot if sunbeds are shaded by trees Drinks available differ in deluxe and aquapark although you can use all bars regardless of what hotel you are staying in Overall fab holiday would visit again

Great hotel, amazing holiday It was a great holiday, my kids enjoyed very much from the pools and the activities in the hotel The Saturday salsa night party wasn't that good, but expect that the stay was great and the food is very good. My kid is still talking about this holiday every day.

Unfriendly staff at reception and at the pool , dirty bathroom, bad cleaning. Not flexible in serving their guests and not willing to make them feel welcomed. Very rigid. Bad impression and vacation mood is destroyed from the 1st day. :(

Really nice hotel. I'd be glad to come back one day. Good service, clean and bright suits, tasty food, well organized territory, compact and cosy, not far from the beach, perfect place for children and teenagers.