靠近霍爾勒Riel Lowlands的飯店

When staying at the hotel we couldn’t fault it. Children stay free if sharing a room, and we had booked to visit Efteling. We didn’t realise but our stay coincided with carnival, for this reason I think we were allocated a room at the back of the hotel (as I can imagine those front facing would be very noisy - there is a huge stage directly in front of the hotel at this time, as well as many food vans and outside bars etc - not that any of this worried us). So our room was on the 5th floor at the rear with a direct view of the multi story car park! (But we didn’t book for a view!). The room was well equipped with a comfy bed and a seperate shower and toilet. Everything was very clean. The only issue I would say regarding the rooms is that they were very dark so it was hard to see your items in the wardrobe. Not a big deal! The staff on reception were really helpful and chatty, and gave us lots of advice. It’s super easy to reach Efteling from here, we walked to the coach station (just by the train station) and there were regular buses. Again children travel free. You could walk to the station in about 10-15 mins. The shopping streets are very close to the hotel, and nice for a stroll - plenty of places to eat etc. we enjoyed backwerk bakery just a couple of shops down from the hotel, they did fresh smoothies and juices and lovely fresh sandwiches. Perfect for brunch/lunch. There is a Taco Bell next to the hotel! My son wanted to try it but we didn’t get chance! The issue for us came out check out, our flight wasn’t until the evening so we asked to use the secure luggage room for our case so we could enjoy our last day. We came back to the hotel to pick up our bag, and make our way to the airport. I was let in to the luggage room to get our case, but it had gone. The staff didn’t know what to do, apart from check and speak to other staff members. Eventually I asked to see the manager as we really needed to leave (fortunately we had been sensible and kept our passports and money etc on us). And I was asking for something in writing to say they had “lost” our case - as I didn’t feel comfortable just leaving with no proof (they also wanted to take the luggage receipts - I think because they wanted to figure out what had happened). The manager was “checking the CCTV” but upon our second request did come out and see us. She did apologise for the case going missing (after a long time!! More hearing about how strange this was?!?) and said if it “wasn’t found” they would replace it. At this point I was getting concerned about travelling home without any of our things, especially with my son, for example some warmer clothes, his switch!! I felt the customer service here was lacking, there was no gesture here - could they assist us getting to the airport for example - She did offer to go to the shop but by this point we were cutting it so fine to get to the airport / which we said to her! We have no time now! It was very disappointing a

我們要感謝您的服務 歡迎您到客廳來 房間很優美, 也可以在房間裏做咖啡和 你早點離開 還是喝咖啡吧 在門前停車很開心 在餐廳酒吧裏 飲料被照顧好 - , , , , , , , , , , , , , , , , 再見

讓我們從積極的方面開始:優越的地理位置,可以立即進入機場的終點站。房間本身已經破舊不堪。牆壁和地毯上有很多污漬。我有很多過敏症,灰塵等。我離開房間後喉嚨和噴的聲總是清潔度最好的指標。正如你猜想的那樣,我的喉嚨的聲,不得不打噴很多(離開後不久就消失了)。羽絨被和牀單質量低,加上空調不能正常工作,這讓夜晚非常不舒服。接待人員很友好,很愉快。入住這家酒店的唯一理由就是位置,在某種程度上值得住一個不舒服的夜晚。

Bijzondere overnachting in dit hotel. Entree is dezelfde entree als het bejaardenhuis wat er aan vast zit. Het ontbijt bevindt zich bij binnenkomst links, waarna je door een gangetje langs de receptie moet lopen om het op te kunnen eten. Daarbij kwam ik dus diverse bejaarden tegen. Ik heb niks tegen bejaarden, maar het geeft een bepaalde sfeer. Het hotel is verder zeer gehorig. Toiletten die door getrokken worden, douche wat in andere kamers aan gaat en gepraat op de gang is allemaal goed te horen. Ook veel geluid van buiten (ligt echt aan het centrum) en aan die zijde hadden wij ook de kamer. Kamer is verder prima, matras was goed. Het dekbed was erg warm (het was uitzonderlijk warm in oktober). Badkamer ook prima. Ontbijt is lekker en het personeel is zeer vriendelijk. Vanwege de combinatie hotel/bejaardenhuis zou ik niet snel terug gaan, maar dat ligt echt aan mijn eigen ervaringen met een bejaardenhuis en de herinneringen die ik daar aan koppel.