Staybridge Suites 格倫維尤

Thin walls and an awful stay We had the worst experience at this hotel. My family and I were staying for the weekend so our kids could attend a camp for kids with cancer and their siblings. On Friday night, the people in the room above us had a party. Loud music. Banging. Screaming. So much screaming. We talked to the person at the front desk who called them and asked them to be quiet. They didn’t listen. We called again. Rinse and repeat. My husband went down to talk to the front desk person. At this point it was after 1 am. The employee wasn’t able to do anything else but call the room. Obviously, the people staying there didn’t care. But we were left with no sleep in an already stressful situation. No one at the hotel did anything to try and make this right.

Bad experience Not great. Upon getting to our room we could hear a very yappy little dog in the room right across from us. I almost requested a change right away, but didn’t. Anyway, two hours later (6 pm) the front desk called to say that guest was complaining about OUR noise level. We had two young boys in the room, but they didn’t seem particularly loud—and it was 6 pm. I opened the door to see if the dog was barking and an older women was standing there glaring at me. I immediately called the front desk to ask for a room change. I was told the woman lived there! Anyway, on the way to the pool, the woman returned to the hallway and gave my husband the middle finger and called him an A-hole! In front of the kids! He had some choice words with her, as I was in the middle of packing our things. So, just a total hassle and the front desk staff alluded to this not being a one off situation. Later the kids and I went to the car to get something and this lady was walking her dog….she screamed out “you’re f-ing a-holes!” Really unbelievable stuff. Both rooms were past their prime, with rips and stains in the upholstery. The floor of the second bathroom even appeared to have blood stains in the grout. The chlorine level in the pool was so high that the kids wanted to get out after a short time because their eyes were red and burning. Finally, breakfast was ok, but the staff was very rude and blocked us with a rope at precisely 10:30 and refused to let us refill a drink.