格倫普爾塔爾薩凱藝飯店

This was miserable, but nothing else was available. When we first got there they told us there was a fan in the room because they had just finished cleaning the carpets (that's good). When we got in there, the floor in the bathroom had apparently been cleaned with something, too. We literally could not even stand on it without sliding and slipping. They told us there was nothing they could do about that, despite that one of us is handicapped and this was extremely unsafe! The room was supposedly accessible, but the bars for the toilet were at least a foot away, on the shower. We ended up having to buy a rubber mat, just so the handicapped person could stand up and get to the toilet. Someone had to help them get off of it because no bars to pull on and nowhere to put them. Whenever the wheelchair needed to get to the bathroom, we had to move the desk chair out of the way and the bathroom was the only place in the room that the wheelchair could turn around. The pool was closed for unknown reasons. This was bad, because all had been looking forward to that, esp. since they are one of the few hotels with a handicap (HCP) lift in the pool. The beds were supposedly queen-size, but they were more like a full. We normally sleep on a queen at home, yet we were banging into each other all night on these. The pillows were uncomfortable. Breakfast was the usual fare, nothing spectacular, but we managed. The day we left, we noticed that the front of the A/C was filthy (see pictures) . The A/C didn't work well and ran CONTINUOUSLY, despite being set on auto. Would I stay here again???? Heck no!

I called and spoke with person who identified themselves as Patel and asked for a 1st floor room 2 weeks before my stay. I was told it would not be a problem. When I arrived I was told that since people had stayed the previous night they were given the first floor rooms. I explained that I had made reservations 2 weeks prior and was told I didn’t understand and given a 2nd floor room. I have a disability and it made climbing stairs painful. The resulting pain limited me to 3 hours or less sleep per night for 3 nights. I am not sure I could ever stay there again.