格倫伯尼Southgate Marketplace Shopping Center附近住宿

我們決定探索馬里蘭州的所有地方,因此我們需要一個家。埃爾克里奇是我們想要訪問的許多地點的中心。所以,由於我們是igg成員,我們選擇了這家酒店。前台工作人員很親切和禮貌。房間和主要酒店都很乾淨。早餐做的很好。他們提供咖啡、可可、各種果汁、百吉餅、吐司、法式吐司、薄煎餅、餅乾和肉汁、燕麥片(不是即時包裝-新鮮)、香腸、培根和煎蛋卷。我們的兒子喜歡游泳池。它很小,但達到了目的。我們唯一的缺點是淋浴沒有太大的壓力。

這家酒店在Live******對面,交通便利,很棒。他們顯然人手不足--沒有日常的家政,酒吧只開了一個晚上,因爲他們的酒保第二天晚上沒有來值班。入住排隊很長,只有一個婦女工作,但她從未失去笑容,讓它成爲一次愉快的體驗。事實上,我們遇到的每個人都非常好。房間一般,佈局怪異,沒有微波爐。浴室噁心。我們進去的時候,淋浴噴頭漏水了,所以淋浴間裏有一灘水。然後門上的密封條被打破,水到處漏出來。牆紙被撕破了,有黴菌的跡象。

We had a delayed flight so we missed our connecting flight, so southwest put us up in this hotel. They were so friendly and helped us out with a few toiletries since we didn’t have anything with us. We had an early morning flight so we got up extra early to eat at the Denny’s next door first, and unfortunately that was a bust (staffing issues) so the hotel put coffee on for us and put together some breakfast bags so we had something to eat even though it was a couple hours too early for the breakfast. He went above and beyond for us. Would stay there again in a heart beat.

我愛酒店所提供的一切,心和親切的員工,果早餐,穀物和一塊難忘的巧克力,不加提及清的優越性,酒店在購物、場和餐館旁邊的位置很好

我對於過去客戶抱怨“女傭”服務管理方式的評論感到驚訝。我認爲人們在登記入住和/或在浴室裏沒有看到明示告訴你,如果你想買新的毛巾,把你的舊的拿去換。我認爲管理層已經“走”了相當多的毛巾,這是一種控制庫存的方法。入住時我們被告知,酒店是一個延長住宿的財產,我們不會有每日客房“女僕”服務,因爲我們能夠並知道如何這樣做,我們自己做了牀,我們對此很好。實際上,它相當無痛。房間安靜,牀很舒服。小廚房裏備有長期住宿的用具,雖然我們不需要多用。帶(免費使用!)洗衣機和烘乾機的客人中心是一個驚喜,購買小吃時的“榮譽制度”是一個很好的觸摸。免費咖啡和果汁非常感激。我們發現我們遇到的所有工作人員都非常有禮貌和樂於助人。我唯一的不滿:我們花了25美元讓狗和我們在一起。狗的散步區後面到處都是破瓶子,所以我們要非常小心地走在後面。一些男性客人晚上坐在車裏喝酒抽菸,這營造了一種令人害怕的氣氛。給管理層的注意:您是寵物友好的,如果我付錢來養我的寵物,您需要提供一個乾淨安全的區域來帶他,這就是爲什麼我只能給您評分4/5。

我們選擇這家酒店是因爲想在******住一晚,以便稍微放鬆一下。我們有一個2房間的套房,乾淨舒適。在******度過了一個愉快的夜晚後,我們起牀鍛鍊,然後吃早餐。早餐非常好,有各種冷熱食物、麪包和水果。我們幾年前來過這裏,有班車到******,但已不再運行,所以我們就開車了。總之,夜間旅行非常愉快。

當你到達機場時,你打電話,然後班車會來,它沒有花很長時間,但他說他已經在路上了。我們很早就到達了,準備步行到作響的桶,步行約5分鐘,但太冷了。我們非常歡迎入住女士吃他們的早餐。吃的地方寬敞乾淨。額外的房間是食物,這是煎餅機,雞蛋,火雞和豬肉香腸,土豆,加上主食糕點,麥片,麪包,燕麥片,酸奶等,不錯的選擇。我們離開了行李,抓住了Lyft到他們的商場,費用大約15.00。我們的房間準備好了,我們詢問了去郵輪碼頭的班車(我在預訂前打電話確認他們有班車去郵輪,被告知是,它是免費的。)她問我們想什麼時候離開,說要15分鐘才能到。我們選擇了時間。游泳池看起來不錯,我們沒有進去。房間很乾淨,很好。第二天早上,桌子有一個新的女人,我們說我們在這裏坐班車。現在她說沒有班車,所以我說這不是女人昨天十告訴她的,她回答說她是經理,我們沒有特別的交易,什麼交易?她說我們必須打電話給Lyft,到那裏需要30分鐘,而不是昨天說的。所以我們坐下來喝咖啡,討論被告知一件事是多麼的錯誤。嗯,她一定是無意中聽到的,因爲突然她說他們會帶我們。所以在我們去的班車裏,我定了到終點站的時間,6分鐘!司機基本上把我們的行李扔了,然後起飛了。我可能會再次入住,但肯定會找到自己的郵輪碼頭。

On the outside it is not inspiring. There is construction going on and it's tucked in between like a car dealership and other non-hotel businesses. I was worried as I drove up. But inside, it's its own little world. It is EXTREMELY clean. The breakfast was actually satisfying and the staff were friendly. The room was great. The only thing I would like to see is, as they replace their mini-fridges, that they use ones that have a separate freezer compartment. We had some frozen things we wanted to stay frozen, and the back wall of the mini-fridge was not up to the task. We slept great and it was conveniently located for where we needed to be. Very fair pricing as well.

我以前住過這裏，工作人員總是很有禮貌。然而，在我最後一次入住期間，我有將近一個小時無法通過電話聯繫到前台。我正在打電話，所以我不能下去。當我確實聯繫經理要求延遲退房時，她的語氣和態度有點酸。我很驚訝，因為這在工作人員之前從未發生過。酒店幾乎一塵不染，價格也很合理。良好的位置和安靜。

This is one of our favorites places to stay in the Baltimore area. We have been staying here for over 6 years. Last December, we stayed to visit family and the hotel was decorated for the holiday. We felt so warm and welcomed. The staff has always been very nice and very helpful. We knew many by name. This last trip in June, we noticed small changes which we hope will be fixed. The room was missing items usually provided like soap, sponge, and luggage cart. The TV did not work. It would shut off without warning, switch stations on it’s own and freeze up. The phone was dismantled and just laying on the floor. Not sure where the problems are or with whom. Regulars we knew were gone. Wondering if their is new management. Hope management resolves the issues. We love this place and don’t want to see it decline.