Verified traveler
2023 年 12 月 29 日
It was the worst holiday i have experienced. First we were given 3 different types of rooms even though we paid for delux double, we were being given single rooms possibly and were told its double, the 3 rooms cost the same and yet were completely different sizes and type. The hotel could do nothing to make my stay comfortable, they were not accommodating at all. You can see in pictures, both these rooms are ‘delux doubles’ and cost a lot but the rooms are totally different, one is not delux at all. The hotel staff was extremely rude and not empathetic as we told them about any issues , the manager even made comments on our eating habits and how much we eat, leading to my partner feeling very ashamed and anxious, they did not serve our kid breakfast as they had ‘run out’ of what we asked, the staff was not remorseful about anything at all.
Dont waste your money on this hotel, the views arent great, the rooms are too small, its too far from the city center which makes it even mor worthless.
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