I just want to say the room was lovely and clean and the bed is possibly one of the comfiest I have ever had. Cocktails in the North were lovely. This is what lets the hotel down massively is the breakfast. None of the meat is cooked properly, the scrambled egg is sat in a green/grey coloured water. The staff showed zero initiative in replenishing anything at breakfast. Having to constantly prompt and ask for things. The room where breakfast is served extremely small. This morning the only juice available was apple when asked about orange juice was told they’d run out and there would be none today and one coffee machine is not enough. Also if I hadn’t gone to reception last night to check on check out time I wouldn’t have been aware that a table needed to be booked for this morning. The breakfast and service massively reduced my star rating for the hotel.
翻譯