Homewood Suites by Hilton Memphis - Germantown (at Campbell Clinic)

The room was very spacious and clean. The bed was extremely comfortable. Breakfast was wonderful and had several options. The area felt very safe. Would definitely recommend this hotel to anyone traveling.

Asked for a refund. Whole hallway smelled of smoke, as did the room. It looked like the floors hadn’t been cleaned since the Reagan administration

We agreed this is our favorite hotel to stay in Germantown. Easy check in, lovely room, comfortable bed, delicious breakfast, great price. We loved the layout suite with the separate living area. We would highly recommend this hotel. We will stay here again when traveling home from Arkansas.

The hotel was fine. Howver, when we tried to check-in, we were told Orbitz cancelled our reservation. I said "that can't be right, they took my money." However; that was indeed the case. So, if you do not call me, i will be reaching out to get my money back. You should call me.

Property was dated. Staff was friendly & helpful. We were placed in a accessible room with two beds instead of the king we booked. We were told all the other rooms were booked.

Nice clean hotel with free parking and breakfast ar a good price. We enjoyed our stay.

one elevator was out of service, I was roomed very far and I have MS so it was painful walking so far

Everyone was especially excited about working for the company. Friendly staff great breakfast bar and the room was superb! Front desk staff that checked me in as well as checking me out were so gracious and sympathetic to the loss of my 9 mo old grandson. Thanks Team from the bottom of my heart! Cynthia Garrett

The staff was amazing! Very customer service oriented. If I was only scoring based on that, it would be 5 stars. The property appeared nice and the surrounding area was beautiful. However, the room left a lot to be desired. Couch was so dirty the arms were blackened. The table in the room had chipped wood, and the chair had worn/missing leather. Tub was chipped in multiple places, and the dispensers weren’t wiped down. A few upgrades to this hotel could easily get it back to a great place. Not the worse, but certainly not the best!