Die Zimmer im Mercure Gerlingen sind modern, stylisch, genau mein Geschmack und vor allem sehr bequem! Das Bett ist toll, ich habe sehr gut und ruhig geschlafen! Im Hotel war eine lockere angenehme Atmosphäre, sowohl beim Frühstück, als auch an der Rezeption und die Mitarbeiter waren sehr freundlich und zuvorkommend! 👍😃 Ich komme gerne wieder!
This place is perfect—the staff operates as one team, and they are unfailingly professional and friendly. Everyone who works there is kind, helpful, and efficient. I came in after having traveled several hours, and was greeted warmly. I was in my room very quickly. The room itself was spacious and well-laid out—plenty of closet space for weeks’ worth of business clothing and the floor plan gave me space to feel comfortable. It was very quiet and I felt very secure. I used IHG rewards for the breakfast amenity, and so glad I did! The offerings were great (I have dietary restrictions,) and the staff was truly beyond compare. Heated cup stands next to the coffee makers are examples of the details that made it all so pleasant. The location adjacent to the train stop was wonderful for heading into downtown, and even during the train strike, the buses made it fairly easy to get where I wanted to go when I didn’t feel like driving. The adjacent parking structure was great, too—warm, dry, and secure. I find myself hoping to go back to Stuttgart so I can visit the Holiday Inn again!
Not as good as we were anticipating. Rooms are very dated with dead spiders all around. Shower kept falling off the stand. Towels are tiny hand towels (I weigh only 42kg and they didn’t wrap around me. Lady at check in and check out also is the only person looking after breakfast diners. She was completely run ragged. People were asking her for stuff constantly and she was highly frustrated with guests and them in return. Rooms are noisy no tea/coffee making facilities. Breakfast is arranged in a very haphazard manner, people bumping into each other. Could be more organised than it is or in a different room which there are two other areas.