Ropewalk Piazza Hotel Managed By The Ascott Limited的評論

住宿方回覆: Dear Guest,Thank you for sharing your feedback with us, which gives us the opportunity to continually improve our service standards and enhance our guests' experience. We are glad that overall, you are happy with your stay Please be assured that the areas highlighted in the review would be improved further. We hope that we will have an opportunity to welcome you back to our hotel soon. Best Regards ,Grace Wong PHC Hotels

住宿方回覆: Dear Guest , Warmest Greetings from Penang Hotel Collection! Thank you for your review and staying with us recently. We indeed take your feedback seriously as it serves to be part of our continuous effort to improve further and constantly provide better service to all valued guests. We hope to have the pleasure of welcoming you back in the near future.Best regards, Grace WongPHC Hotel Team

住宿方回覆: Dear M/M Yutoto, Warmest Greetings from Penang Hotel Collection! Thank you for your review. We are delighted to hear that you enjoyed your stay .We hope there will be a chance to welcome you again and to provide you an excellent stay.Best Regards ,Grace Wong Penang Hotel Collection Managed by The Ascott Limited

住宿方回覆: Dear Valued Guest , Thank you for taking the time to leave a review of your experience following your recent stay. We are disappointed to learn that you were let down by your experience with us. Please accept our apologies for this less than stellar experience and be rest assured, that we will be reviewing the areas of concern and a re-assessment of our procedures to improve the areas which have been less than satisfactory. Having this said, we look forward to the opportunity to welcome you back as we strive to serve you better in the future. Till then, best regards.Best regards, Grace WongPenang Hotel Collection Managed by The Ascott Limited

住宿方回覆: Dear Valued Guest , Warmest Greetings from Penang Hotel Collection! Thank you for your review. We are delighted to hear that you enjoyed your stay .We hope there will be a chance to welcome you again and to provide you an excellent stay.Best Regards ,Grace Wong Penang Hotel Collection Managed by The Ascott Limited

住宿方回覆: Dear M/M Man Man , Thank you for sharing your feedback with us, which gives us the opportunity to continually improve our service standards and enhance our guests' experience. We are glad that overall, you are happy with your stay Please be assured that the areas highlighted in the review would be improved further. We hope that we will have an opportunity to welcome you back to our hotel soon. Best Regards ,Grace Wong PHC Hotels

住宿方回覆: 我們很高興得知您最近在 PHC Hotels 住宿期間獲得了愉快的體驗。感謝您選擇入住我們酒店，我們希望將來再次歡迎您的光臨。 親切的問候 黃色格蕾絲 收入經理

住宿方回覆: Dear M/M TianKong Zhilu,Thank you for choosing PHC Hotels l! We are elated to have met our goal of providing you with a memorable and satisfying experience. It was a privilege to host you at PHC Hotels and we cannot wait to welcome you back so we may be of service to you once again! Till we meet again, take care and be well.Kind Regards Grace Wong Revenue Manager

住宿方回覆: 檳城精選飯店致上最誠摯的問候！ 非常感謝您對近期在 PHC Hotels 的住宿發表評論。我們非常感謝您花時間分享這些回饋和讚美！ 我們很高興得知您對 PHC Hotels 的整體體驗感到滿意。期待很快能再次為您服務！ 親切的問候 黃色格蕾絲 收入經理

住宿方回覆: 我們非常感謝您花時間分享對我們的正面評價。 我們很高興為您服務，並期待您未來與我們在一起。 親切的問候 黃色格蕾絲 收入經理

住宿方回覆: 檳城精選飯店致上最誠摯的問候！謝謝您，對於您的評論。您的回饋對我們很重要，因為它是我們不斷努力進一步改進以提高客人舒適度的一部分。 此致， 黃色格蕾絲 PHC酒店團隊

住宿方回覆: 檳城精選飯店致上最誠摯的問候！ 非常感謝您對近期在 PHC Hotels 的住宿發表評論。我們非常感謝您花時間分享這些回饋和讚美！ 我們很高興得知您對 PHC Hotels 的整體體驗感到滿意。期待很快能再次為您服務！ 親切的問候 黃色格蕾絲 收入經理

住宿方回覆: 檳城精選飯店致上最誠摯的問候！感謝您的評論並最近入住我們酒店。對於您入住期間給您帶來的不便，我們深表歉意，我們確實認真對待您的反饋，因為它是我們不斷努力進一步改進並不斷為所有尊貴的客人提供更好服務的一部分。我們希望在不久的將來能有幸歡迎您再次光臨。 此致， 黃色格蕾絲 PHC酒店團隊

住宿方回覆: 檳城精選飯店致上最誠摯的問候！謝謝您，對於您的評論。您的回饋對我們很重要，因為它是我們不斷努力進一步改進以提高客人舒適度的一部分。 此致， 黃色格蕾絲 PHC酒店團隊