I was really disappointed with the service, it was very hot no ac , no cleaning service it takes them more than 5 hours to come and clean the room , the room goes over two days with no tissue . I was very honest about staining the couch and they fined us 1000 frank for a simple makeup stain but in the first place the couch was in very bad condition with stains already . They fined us only for a simple stain(THEY DIDNT GIVE US A RECIPT FOR THE FINE) . I had very high expectations for this hotel and was very disappointed sadly with this service from the staff. I would stop visiting all there branches.
翻譯