Dormitelsph 雲9

my gf and i booked a private couple room to spend our last day in Cloud 9 area however 4 hours before checking in we went to see where the hotel was located and see the room we booked without any notice in their listing that they were undergoing renovations, all the lower floor rooms were being renovated except one corner room but there waa a strong smell of paint and other toxic fumes, the other option room was walking a steep metal stairs that was dangerous for a pregnant woman to walk, the hotel staff agreed it was not safe and would accept my cancellation however the main manager in Manila rejected the request and didnt even answer repeated calls from myself and Trip.com staff who tried to settle, dont supprt this dormitel that doesnt provide a safe and healthy staying experince, also overpriced 30 dollars a night i hope this money made them richer in the short term but long term their brand and reputation will be tarnished, dont support businesses that dont value client service!吃💩吃💩吃💩吃💩

good access to cloud 9